[Dell Inc. Inspiron 7548] suspend/resume failure

Bug #1562675 reported by Gowthaman Basuvaraj
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

when i tries to suspend to ram this happened

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-15-generic 4.4.0-15.31
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1364 F.... pulseaudio
                      gowthaman 1752 F.... pulseaudio
 /dev/snd/controlC1: gdm 1364 F.... pulseaudio
                      gowthaman 1752 F.... pulseaudio
Date: Mon Mar 28 08:36:43 2016
DuplicateSignature: suspend/resume:Dell Inc. Inspiron 7548:A02
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2016-02-27 (29 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160225.1)
InterpreterPath: /usr/bin/python3.5
MachineType: Dell Inc. Inspiron 7548
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-15-generic root=UUID=7328457f-6508-4438-8e5a-333650dcf40b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-15-generic N/A
 linux-backports-modules-4.4.0-15-generic N/A
 linux-firmware 1.157
SourcePackage: linux
Title: [Dell Inc. Inspiron 7548] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/17/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0AM6R0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/17/2015:svnDellInc.:pnInspiron7548:pvrA02:rvnDellInc.:rn0AM6R0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 7548
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.

Revision history for this message
Gowthaman Basuvaraj (gowthaman.basuvaraj) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.5 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Gowthaman Basuvaraj (gowthaman.basuvaraj) wrote :

Yes, it worked till a couple of weeks ago (not sure about which kernel it was), now all the kernels that are in my grub exhibit the same behavior including the Mainline (v4.5 Wily)

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
Revision history for this message
Jiří Martínek (zwo) wrote :

Hello, I have same issue here. It worked with kernel version 4.4.0-10-generic. I tried 4.4.0-20-generic as the newest without any success.

Revision history for this message
Gowthaman Basuvaraj (gowthaman.basuvaraj) wrote :

Solved by Installing Mainline v4.5.2 Wily Kernel

Revision history for this message
Paolo Pustorino (stickgrinder) wrote :

Tried Mainline v4.6 yakkety kernel right now, confirm solved.

Revision history for this message
penalvch (penalvch) wrote :

Gowthaman Basuvaraj, the next step is to fully reverse commit bisect from kernel 4.5 to 4.5.2 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

After the fix commit (not kernel version) has been identified, then please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: bios-outdated-a07
tags: added: kernel-fixed-upstream-4.5 kernel-fixed-upstream-4.5.2 needs-reverse-bisect
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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