[Hewlett-Packard HP ENVY 17 Notebook PC] hibernate/resume failure

Bug #1562230 reported by Kesantielu
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Notebook cannot resume from hibernation.

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-15-generic 4.4.0-15.31
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: zh 2098 F.... pulseaudio
 /dev/snd/controlC0: zh 2098 F.... pulseaudio
Date: Sat Mar 26 07:41:25 2016
DuplicateSignature: hibernate/resume:Hewlett-Packard HP ENVY 17 Notebook PC:F.65
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=378e2e05-278e-45c4-a558-68a1e8b83eab
InterpreterPath: /usr/bin/python3.5
MachineType: Hewlett-Packard HP ENVY 17 Notebook PC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-15-generic.efi.signed root=UUID=c8951135-cb49-43fc-b142-4b426e3a988b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-15-generic N/A
 linux-backports-modules-4.4.0-15-generic N/A
 linux-firmware 1.157
SourcePackage: linux
Title: [Hewlett-Packard HP ENVY 17 Notebook PC] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/20/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.65
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1966
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 93.52
dmi.chassis.asset.tag: 5CG3456NSY
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.65:bd11/20/2014:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr0885100000305B00000610100:rvnHewlett-Packard:rn1966:rvrKBCVersion93.52:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 17 Notebook PC
dmi.product.version: 0885100000305B00000610100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Kesantielu (dasefern) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.5 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Kesantielu (dasefern)
tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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