Fan doesn't work

[Vladimir Ustinov]

There is no fan support for this hardware. Fan speed changing only on reboot and stay the same until reboot.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-34-generic 4.2.0-34.39
ProcVersionSignature: Ubuntu 4.2.0-34.39-generic 4.2.8-ckt4
Uname: Linux 4.2.0-34-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bob 3618 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Mar 22 18:25:27 2016
HibernationDevice: RESUME=UUID=0d193a72-b3ef-44a7-92c8-ed9df2de9807
InstallationDate: Installed on 2015-12-01 (111 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0489:e095 Foxconn / Hon Hai
 Bus 001 Device 002: ID 04f2:b47f Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire ES1-331
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-34-generic.efi.signed root=UUID=82b73f79-8d4f-453e-b9ad-fc07955aaa21 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-34-generic N/A
 linux-backports-modules-4.2.0-34-generic N/A
 linux-firmware 1.156
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.13
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire ES1-331
dmi.board.vendor: Acer
dmi.board.version: V1.13
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.13
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd12/07/2015:svnAcer:pnAspireES1-331:pvrV1.13:rvnAcer:rnAspireES1-331:rvrV1.13:cvnAcer:ct10:cvrV1.13:
dmi.product.name: Aspire ES1-331
dmi.product.version: V1.13
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.5 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-wily/

[Vladimir Ustinov (v-g-ustinov)]

I think this bug exists from the beginning of this laptop existence.
I will check upstream kernel. I think it takes some time to fully understand is it works or not.
Thank you

[Vladimir Ustinov (v-g-ustinov)]

Newer kernel definitely change many things (even cpu temperature decrees with same load - that looks strange).
But fan issue still present. No matter how high increase the temperature fan remain silent.

[Vladimir Ustinov (v-g-ustinov)]

Additionally fan stops after suspend/resume.
When resume fan goes to maximum (sounds like that) then completely stops.

[Vladimir Ustinov (v-g-ustinov)]

kernel 4.6.0-040600rc2-generic - the same. No fan.

[Vladimir Ustinov (v-g-ustinov)]

Ubuntu 16.04 - the same. Fan doesn't work.

[Vladimir Ustinov (v-g-ustinov)]

16.04.1 LTS (Xenial Xerus). Still the same. Fan doesn't work

[Ming-Hung Tsai (mhtsai)]

I have the same issue on my ES1-331 with Ubuntu 16.04.1. Both fancontrol and the thermal driver (/sys/class/thermal/cooling_device0/max_state) don't work. I need to reboot to get the fan works when it is overheat. That really bother me!

[Vladimir Ustinov (v-g-ustinov)]

16.10 (Yakkety Yak). Still the same. Fan doesn't work.

No matter works fan or not the next states are same:
# cat /sys/class/thermal/cooling_device0/max_state
1
# cat /sys/class/thermal/cooling_device0/cur_state
1
# cat /sys/class/thermal/cooling_device0/type
Fan

If I turn acpi off fan doesn't work even after reboot. So acpi works, but incorrect.

[Vladimir Ustinov (v-g-ustinov)]

Ubuntu 16.10.
I've installed upstream kernel 4.9.0-040900rc1-generic and now fan working properly.

[Ming-Hung Tsai (mhtsai)]

There was a patch about acpi fan control last month. The original issue might got solved by it.
https://github.com/torvalds/linux/commit/84baf1725dc532d9746df2d216c1921154767109

Although I don't know the ACPI drivers at all, I hope that these patches could be backport to the LTS release, but there's still no assignee on this bug...

[hmmm (hmmm9)]

aspire es1-531
ubuntu 16.04.1
fan doesn't work.

[Okan (peyloride)]

Aspire es1-331, Ubuntu 16.04.1 with latest 4.9rc5 kernel

Fan works after kernel upgrade but doesnt work after reboot. Still got problem.

[Ming-Hung Tsai (mhtsai)]

Aspire ES1-331, bios 1.16, Ubuntu 16.04.1

After upgrading kernel to 4.4.0-57-generic via apt dist-upgrade, the fan seems work.
The fan starts working when the CPU temperature goes above 45'C, and stops when the CPU cool down.

Does anyone still having issues?

[Vladimir Ustinov (v-g-ustinov)]

Aspire ES1-331, bios 1.16, Ubuntu 16.10
Kernel 4.8.0-32-generic - fan DOESN'T work.

[Vladimir Ustinov (v-g-ustinov)]

Aspire ES1-331, bios 1.17, Ubuntu 17.04.
Fan works properly.

[Ming-Hung Tsai (mhtsai)]

Ubuntu 16.04.2, kernel 4.8.0-52-generic - Fan DOESN'T work
Seems that the patch on kernel 4.4 doesn't apply to kernel 4.8

[Ming-Hung Tsai (mhtsai)]

Ubuntu 16.04.2, kernel 4.8.0-56-generic - Fan still DOESN'T work
Hi Vladimir, could you help to reopen this issue again?

[Ming-Hung Tsai (mhtsai)]

Ubuntu 16.04.2 is equipped with kernel 4.10 now. The fan and Fn hotkeys work properly.