Bluetooth "Connection timed out" during a longer call

Bug #1555608 reported by Uranicus
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
High
John McAleely
bluez (Ubuntu)
Won't Fix
Medium
Konrad Zapałowicz

Bug Description

Issue:
Phone disconnected bluetooth connection during a longer call.

I am on:
current build number: 275
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en
last update: 2016-03-08 06:14:58
version version: 275
version ubuntu: 20160308
version device: 20160108-efc96d8
version custom: 20160111-926-36--vivid

I was in a longer telephone call. All of a sudden the bluetooth connection got interrupted. At the time when the bluetooth connection got disconnected the following statement from bluetooth was logged:

Mar 9 08:26:31 ubuntu-phablet bluetoothd[899]: Start: Connection timed out (110)
+ following logs (see attached)

The call itself still was active just the phone disconnected from my car.

Logs are attached.

Matthias

Tags: bluez-touch
Revision history for this message
Uranicus (matthias.ritter) wrote :
Simon Fels (morphis)
Changed in bluez (Ubuntu):
importance: Undecided → High
tags: added: bluez-touch
Changed in canonical-devices-system-image:
assignee: nobody → John McAleely (john.mcaleely)
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Revision history for this message
Cormac (cormac-wilcox) wrote :

This exact bug happens all the time for me on calls for more than around 2min.
The Bluetooth connection fail also happens during dialling - often on the first call after a connection is established.

The only way to re-establish a connection is to disable bluetooth and then re-enable it, and the fastest way to ensure it works is to put the phone in flight mode and then turn that off again.

device: bq Aquaris E4.5
OS build number: OTA-10.1
Ubuntu Image part: 20160408.4
Ubuntu build description: Ubuntu 15.04 - armhf(20160408-211605)
Customisation Image part: 20160324--36-54-vivid

Car: Skoda Octavia 2013

Changed in canonical-devices-system-image:
milestone: none → backlog
importance: Undecided → High
Changed in bluez (Ubuntu):
assignee: nobody → Konrad Zapałowicz (kzapalowicz)
Revision history for this message
Konrad Zapałowicz (kzapalowicz) wrote :

Tested using bq Aquaris E4.5 and Sony SBH52 headset. The BT has not been disconnected during a call that lasted 6:42.

OS build number: r325
Ubuntu Image part: 20160505

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Reduced priority for Ubuntu Touch bugs.

Changed in bluez (Ubuntu):
importance: High → Medium
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Ubuntu Touch is no longer supported.

Changed in bluez (Ubuntu):
status: Confirmed → Won't Fix
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