System freezes if I connect my extern monitor via hdmi

Bug #1554590 reported by albflo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Low
Unassigned

Bug Description

yesterday my notebook freezes when I connected my extern monitor, I tried it various times after new reboots, but the problem always occurred.
Today I started my notebook with the extern monitor connected and to my joy everything went normally. Therefore I tried again to unplug it and plug it in again and the problem still occurs.

Call trace:
https://launchpadlibrarian.net/247148393/CurrentDmesg.txt

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
Uname: Linux 4.4.0-11-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Mar 8 16:47:21 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Skylake Integrated Graphics [17aa:2237]
InstallationDate: Installed on 2016-01-28 (40 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160127)
MachineType: LENOVO 20FES00000
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-11-generic.efi.signed root=UUID=dd1054f1-c980-4766-bc47-6399a1954244 ro quiet splash intel_pstate=no_hwp vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N1GET34W (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FES00000
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1GET34W(1.11):bd11/05/2015:svnLENOVO:pn20FES00000:pvrThinkPadYoga260:rvnLENOVO:rn20FES00000:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20FES00000
dmi.product.version: ThinkPad Yoga 260
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160209-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build1
xserver.bootTime: Tue Mar 8 16:40:28 2016
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4665
 vendor CMN
xserver.version: 2:1.17.3-2ubuntu4

Revision history for this message
albflo (albflo) wrote :
information type: Public → Public Security
information type: Public Security → Public
Revision history for this message
penalvch (penalvch) wrote :

albflo, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results.

Thank you for your understanding.

description: updated
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
albflo (albflo) wrote :

Hi,

I'm currently not able to test it, I think in a few weeks I will be back home and then I can test it with my extern monitor.

Thanks and greetings,
albflo

Revision history for this message
albflo (albflo) wrote :

Hi,

now I was able to test it again and to my luck everything works fine, now I can connect the Hdmi to my running notebook and it doesn't freeze. I think it was solved by a kernel update.

Thanks for your help!
Greetings,
albflo

Revision history for this message
penalvch (penalvch) wrote :

albflo, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1554590/comments/4 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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