System freezes after closing lid on Thinkpad X260

Bug #1552891 reported by Simon P.
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

My current Ubuntu version is 14.04.4 but I also tried 15.10. Regardless of the Ubuntu version there is a serious problem with my new Thinkpad X260 when it is in battery mode and I close and reopen the lid. The problem is not affecting the suspend mode as it still occurs when this mode is disabled.

what I expect to happen: After closing the lid the screen goes off. When I open the lid again, screen goes on and I can use the laptop.

what happens every time: When I close the lid the screen turns black. When I open the lid again the screen displays the system but it is frozen and does not react on input.

Interestingly I can not reproduce this problem when the laptop is connected to an AC power source.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: simon 2204 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=44d7af3c-0572-4912-8436-565f951501be
InstallationDate: Installed on 2016-01-23 (39 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1bcf:2c57 Sunplus Innovation Technology Inc.
 Bus 001 Device 004: ID 0489:e046 Foxconn / Hon Hai
 Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer TMB115
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=de_AT:de
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_AT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=1a56072a-6521-4b99-8bac-899360266906 ro noprompt quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-51-generic N/A
 linux-backports-modules-3.19.0-51-generic N/A
 linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.19.0-51-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 06/18/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.35
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Roxy
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.35:bd06/18/2015:svnAcer:pnTMB115:pvrV1.35:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: TMB115
dmi.product.version: V1.35
dmi.sys.vendor: Acer

Revision history for this message
Simon P. (simpre) wrote :
Revision history for this message
Simon P. (simpre) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1552891

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Simon P. (simpre) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Simon P. (simpre) wrote : BootDmesg.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : CRDA.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : IwConfig.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : Lspci.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : ProcModules.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : RfKill.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : UdevDb.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : UdevLog.txt

apport information

Revision history for this message
Simon P. (simpre) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
status: Confirmed → Invalid
Revision history for this message
Elias K Gardner (zorkerz) wrote :

Why was this marked invalid? I am having the exact same problem. Would it be helpful for me to add the log files from 'apport-collect 1552891' as well?

Revision history for this message
Simon P. (simpre) wrote :

Please go to this new correct bug report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552906

I marked this one as invalid due to human failure. When running the apport-collect command I stupidly had forgotten that I had switched to my old laptop.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.