Error "scanimage: sane_start: Scanner cover is open"

Bug #155277 reported by Lars
2
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Hallo,

since I updated from Kubuntu 6.06 to 7.10 running an "SHARP JX330 SCSI
flatbed scanner" with scanimage produces this error:

$ scanimage --device-name='sharp:/dev/sg0' --source='Flatbed'>out.pnm
scanimage: sane_start: Scanner cover is open

Because I try to scan a book, the scanner cover is open indeed, but this
used to be no problem.

If I scan with xscanimage, it finally works with open cover if I scan
with closed cover first. Here the output of
SANE_DEBUG_XSCANIMAGE=4 xscanimage 2>debug.log

[sanei_debug] Setting debug level of xscanimage to 4.
[xscanimage] main
[xscanimage] xscanimage (version: 1.0.14, package: sane-frontends) starting
[xscanimage] interface
[sanei_debug] Setting debug level of xscanimage to 4.
[xscanimage] init
[xscanimage] init: finished
[xscanimage] choose_device
[xscanimage] choose_device: finished
[xscanimage] interface: now running gtk_main ()
[xscanimage] device_dialog
[xscanimage] pref_xscanimage_restore
[xscanimage] pref_xscanimage_restore: finished
[xscanimage] files_build_menu
[xscanimage] files_build_menu: finished
[xscanimage] pref_build_menu
[xscanimage] pref_build_menu: finished
[xscanimage] update_param
[xscanimage] update_param: finished
[xscanimage] pref_device_restore
[xscanimage] update_param
[xscanimage] update_param: finished
[xscanimage] pref_device_restore: finished
[xscanimage] device_dialog: finished
[xscanimage] update_param
[xscanimage] update_param: finished
[xscanimage] scan_dialog
[xscanimage] scan_start #first dummy scan with closed cover
[xscanimage] get_resolution
[xscanimage] input_available
[xscanimage] scan_done
[xscanimage] scan_done: finished
[xscanimage] scan_start: finished
[xscanimage] scan_dialog: finished
[xscanimage] scan_dialog
[xscanimage] scan_start #second scan, now with cover open
[xscanimage] get_resolution
[xscanimage] input_available
[xscanimage] scan_done
[xscanimage] scan_done: finished
[xscanimage] scan_start: finished
[xscanimage] scan_dialog: finished
[xscanimage] quit_xscanimage
[xscanimage] pref_xscanimage_save
[xscanimage] pref_xscanimage_save: finished
[xscanimage] quit_xscanimage: exiting

Without the dummy scan with cover closed:
[xscanimage] scan_start
[xscanimage] get_resolution
[xscanimage] scan_dialog: finished #No scanning but error message as described above

Unfortunately this workaround doesn't work with gscan2pdf.
I also tried to find a hardware workaround but I don't know how the scanner knows it is open. I thought there would be a little stylus or switch that has to be pressed, but the one I found doesn't work. I have no manual or technical information about the scanner.

Thanks,
Lars

Some sysinfo:

scanimage -L
device `v4l:/dev/video0' is a Noname BT848A video ( *** UNKNOWN/GENE virtual device
device `sharp:/dev/sg0' is a SHARP JX330 SCSI flatbed scanner

uname -r
2.6.22-14-generic

System:
Kubuntu 7.10 with recent updates.

(This is a copy of a Mail I sent to the sane-devel mailing list)

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10?

Changed in sane-backends:
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in sane-backends:
status: Incomplete → Invalid
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