kernel 4.2.0-30-generic does not recognise touchpad

[janvreeman]

Acer aspire 512
This with kernel 4.2.0-27-generic
Aspire-ES1-512:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0
U: Uniq=
H: Handlers=kbd event0
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds
B: PROP=0
B: EV=120013
B: KEY=10000 c020000000000 0 0 700f02000003 3802078f870f401 febfffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=1267 Product=0210 Version=0100
N: Name="PS/2+USB Mouse"
P: Phys=usb-0000:00:14.0-3.2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.2/1-3.2:1.0/0003:1267:0210.0001/input/input6
U: Uniq=
H: Handlers=mouse0 event6
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=04f2 Product=b47f Version=4051
N: Name="VGA Webcam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input7
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=rfkill kbd event10
B: PROP=0
B: EV=13
B: KEY=1c0000 0 0 0 0 1600800000c00 300000 0 0
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer BMA150 accelerometer"
P: Phys=wmi/input1
S: Sysfs=/devices/virtual/input/input11
U: Uniq=
H: Handlers=event11 js0
B: PROP=0
B: EV=9
B: ABS=7

I: Bus=0018 Vendor=04f3 Product=300b Version=0100
N: Name="ELAN0501:00 04F3:300B UNKNOWN"
P: Phys=
S: Sysfs=/devices/platform/80860F41:00/i2c-8/i2c-ELAN0501:00/0018:04F3:300B.0002/input/input12
U: Uniq=
H: Handlers=mouse1 event12
B: PROP=5
B: EV=b
B: KEY=6420 10000 0 0 0 0
B: ABS=260800000000003

And this with kernel 4.2.0-30-generic
Aspire-ES1-512:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0
U: Uniq=
H: Handlers=kbd event0
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds
B: PROP=0
B: EV=120013
B: KEY=10000 c020000000000 0 0 700f02000003 3802078f870f401 febfffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=1267 Product=0210 Version=0100
N: Name="PS/2+USB Mouse"
P: Phys=usb-0000:00:14.0-3.2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.2/1-3.2:1.0/0003:1267:0210.0001/input/input6
U: Uniq=
H: Handlers=mouse0 event6
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=04f2 Product=b47f Version=4051
N: Name="VGA Webcam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input7
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=rfkill kbd event10
B: PROP=0
B: EV=13
B: KEY=1c0000 0 0 0 0 1600800000c00 300000 0 0
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer BMA150 accelerometer"
P: Phys=wmi/input1
S: Sysfs=/devices/virtual/input/input11
U: Uniq=
H: Handlers=event11 js0
B: PROP=0
B: EV=9
B: ABS=7

So this part is missing in kernel 4.2.0-30-generic
I: Bus=0018 Vendor=04f3 Product=300b Version=0100
N: Name="ELAN0501:00 04F3:300B UNKNOWN"
P: Phys=
S: Sysfs=/devices/platform/80860F41:00/i2c-8/i2c-ELAN0501:00/0018:04F3:300B.0002/input/input12
U: Uniq=
H: Handlers=mouse1 event12
B: PROP=5
B: EV=b
B: KEY=6420 10000 0 0 0 0
B: ABS=260800000000003

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1550688

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[janvreeman (janvreeman)]

ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt4.QtCore

[podschie (podschie88)]

Hello, that bug also effects the Acer ES-1 311 Model (I have three of them standing here). With 4.2.0-30-generic there is no touchpad anymore. I just started the 4.3.0-27 kernel without any issues concerning the touchpad.

[podschie (podschie88)]

Edit: I mean 4.2.0-27! With 4.2.0-27 no touchpad issues!
(Lubuntu 15.10)

[penalvch (penalvch)]

janvreeman, thank you for reporting this and helping make Ubuntu better.

Could you please boot into http://cdimage.ubuntu.com/daily-live/current/ and then follow https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550688/comments/1 ?

[doppiozero (stescala91)]

Hi! I think i have the same bug. From the update to kernel 4.2.30 the touchpad doesn't work anymore. Even with kernel 4.2.33.

I tryed to report the bug but every time the web page give me an error!

[doppiozero (stescala91)]

I have an Acer aspire es1 512, running Ubuntu 15.10

[penalvch (penalvch)]

doppiozero, to review any hardware difference, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

[doppiozero (stescala91)]

Hi Christopher, thank you for the reply. As I said before, I tried to submit the bug but the Launchpad gave me this error every time,even with terminal using "ubuntu-bug linux"
------------------------
Timeout error

Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

Trying again in a couple of minutes might work.

(Error ID: OOPS-94a259548b8ae871c0989aa758438bcf)
-----------------------------
i will try again in the next days

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]