network-manager unresponsive after suspend

Bug #1550490 reported by Jared Dominguez
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: network-manager 0.9.8.8-0ubuntu7.2
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Feb 26 11:43:28 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150721-1
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2016-02-25 (1 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28
IpRoute:
 default via 172.24.64.1 dev wlan0 proto static
 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PST yes no /org/freedesktop/NetworkManager/Settings/0
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.8.8 connected enabled enabled enabled enabled disabled

Revision history for this message
Jared Dominguez (jared-dominguez) wrote :
Revision history for this message
Jared Dominguez (jared-dominguez) wrote :

The failure was seen with WPA2 Personal with an Aruba access point.

Revision history for this message
Jared Dominguez (jared-dominguez) wrote :

This occurred about every five to ten reboots.

Revision history for this message
Jared Dominguez (jared-dominguez) wrote :

Note that trying to turn on and off the wireless card using the wireless hotkey did not help. As can be seen from the logs, NM reports wifi's killswitch status change but still does not see any APs or try reconnecting.

Revision history for this message
Jared Dominguez (jared-dominguez) wrote :
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lee worden (worden-lee) wrote :

That link doesn't work for me

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Dragon Ball (dragonballz2k) wrote :

that link doesn't work for me either

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