Touchpad does not work with Ubuntu 16.04 (it worked with 14.04(

Bug #1550433 reported by Mitja
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Information will be added automatically.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-6-generic 4.4.0-6.21
ProcVersionSignature: Ubuntu 4.4.0-6.21-generic 4.4.1
Uname: Linux 4.4.0-6-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1929 F.... pulseaudio
CasperVersion: 1.367
CurrentDesktop: Unity
Date: Fri Feb 26 17:30:31 2016
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160219)
MachineType: Dell Inc. Inspiron 13-7359
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-6-generic N/A
 linux-backports-modules-4.4.0-6-generic N/A
 linux-firmware 1.156
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/07/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.00.00
dmi.board.name: 05VN9R
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.00.00:bd08/07/2015:svnDellInc.:pnInspiron13-7359:pvr:rvnDellInc.:rn05VN9R:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.

Revision history for this message
Mitja (mitja-vidmar) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: trusty
penalvch (penalvch)
tags: added: bios-outdated-01.06.00
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Mitja (mitja-vidmar) wrote :

Thanks Christoper,

I followed your instructions and updated the BIOS.

The output of the command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date is now as follows:

01.06.00
02/25/2016

There was no improvement, I am changing the status to Confirmed..

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Mitja, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-01.06.00
removed: bios-outdated-01.06.00
Changed in linux (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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