Freeze Issues: graphic and mouse freeze requiring a reboot.

[David Waggoner, PhD]

This is my first report, so I am not sure I am providing all the correct information.

I am running Ubuntu 15.04 on a custom gaming computer. Unable to locate pacakage name . the ful list of the gaming computer's components are included in the attachment.

This freeze happens virtually every time I log onto NeverWinter Version CL-2014_12_15_18_53 . The average time from entering the simulation until it freezes up completely is under two minutes. Logging out is even worse. often NeverWinter will crash within 30 seconds of entering the sim. In other instances the sim will crash with no warning.

Over time the freeze issue has been getting worse. I used to sometimes be able to get 40 to 60 minutes of game play before the computer completely froze, but now never even get enough time to begin play.

I do not know if this is a xorg bug because I have very new to Ubuntu/Linux systems, only having had this computer since July 2015.

Thank ou for your kind assistance. If it is possible for you to reply with a possible set of solutions, my Ubuntu One email is <email address hidden>,

Regards,

David Waggoner

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-51.57-generic 3.19.8-ckt13
Uname: Linux 3.19.0-51-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 352.63 Sat Nov 7 21:25:42 PST 2015
 GCC version: gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: amd64
Date: Tue Feb 23 21:45:44 2016
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GM107 [GeForce GTX 750 Ti] [10de:1380] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:362d]
InstallationDate: Installed on 2015-08-16 (191 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: MSI MS-7693
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-51-generic root=UUID=280add63-1a55-4040-b48e-c06117108320 ro quiet splash
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-G43 (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 3.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 3.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.3:bd03/28/2013:svnMSI:pnMS-7693:pvr3.0:rvnMSI:rn970A-G43(MS-7693):rvr3.0:cvnMSI:ct3:cvr3.0:
dmi.product.name: MS-7693
dmi.product.version: 3.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.1+15.04.20150922-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue Feb 23 21:14:06 2016
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input E-Signal USB Gaming Keyboard KEYBOARD, id 8
 input E-Signal USB Gaming Keyboard KEYBOARD, id 9
 input Areson USB Device MOUSE, id 10
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3.1

[penalvch (penalvch)]

David Waggoner, PhD, thank you for reporting this bug to Ubuntu. 15.04 reached EOL on February 4, 2016.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this reproducible in a supported release?

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]