Reports not working, delay and it does not generate the PDF

[Hernaldo Peñaranda Bello]

Reports not working, delay and it does not generate the PDF

Hello friends SchoolTool.

When I press the option to generate report, he said that "Planned". It never ends to generate. The dialog box says "can close this dialog box and download the data exported after Home.". But by going to "Start" appears also as generating. Close SchoolTool will start and still appear as generating.

In schooltool.org documentation (Installing TrueType Fonts for PDF Reports) says I should install "msttcorefonts" for reports, I follow the steps as marking "restricted Software copyright or legal issues (multiverse)" and run "sudo apt -get install msttcorefonts "what comes to me which had already been installed automatically. I do not understand why does not generate reports.

[Tom Hoffman (tom-hoffman)]

Please try the troubleshooting steps here: http://book.schooltool.org/troubleshooting.html

[Hernaldo Peñaranda Bello (hpenarandabello-6)]

Good afternoon, Tom Hoffman.

Thanks for answering.

I followed the steps http://book.schooltool.org/troubleshooting.html

All services are "RUNNING".

Deputy Error.log photo

[Hernaldo Peñaranda Bello (hpenarandabello-6)]

I upgraded to version 2.8.5, and it works for me.