Bluetooth is not connecting

Bug #1542960 reported by Dan
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I just installed Ubuntu 15.10 on my new laptop, I bought the laptop 2 weeks ago and installed Ubuntu a week ago or so, on the WIndows 10 partition the bluetooth is working perfectly, no problems at all. In Ubuntu it was disable by default and I tried to pass some things to my phone via bluetooth and CAN'T enable, I have tried everything.
Running RFKILL LIST, RFKILL UNBLOCK ALL, everything and still nothing!!!
I also use a bluetooth mouse with the little usb adapter and it works, but if I want to transfer files or connect bluetooth speakers it doesn't.
-When I search "Bluetooth" in the computer and click Bluetooth Manager it says: CONNECTION TO BLUEZ FAILED.
-When I open System Settings and click Bluetooth, is disable (off) and I turn it to (on) and does nothing! is still saying Disable.

I have no idea on how to fix this!
I have another computer running Ubuntu 14.04 and the bluetooth has no issue at all.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: bluetooth 5.35-0ubuntu2
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Feb 7 17:51:46 2016
InstallationDate: Installed on 2016-01-27 (11 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterestingModules: bluetooth
MachineType: TOSHIBA Satellite C45-C
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic.efi.signed root=UUID=a008f6ed-da5e-47fc-a5bd-338e0d459ec1 ro quiet splash vt.handoff=7
SourcePackage: bluez
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/05/2015
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 5.00
dmi.board.asset.tag: *
dmi.board.name: ACWAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr5.00:bd08/05/2015:svnTOSHIBA:pnSatelliteC45-C:pvrPSCRCU-00CNC2:rvnTOSHIBA:rnACWAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite C45-C
dmi.product.version: PSCRCU-00CNC2
dmi.sys.vendor: TOSHIBA
hciconfig:

Revision history for this message
Dan (dan-fuhrman) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Changed in bluez (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu. Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

Please upgrade to the latest version and re-test.

Changed in bluez (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]

Changed in bluez (Ubuntu):
status: Incomplete → Expired
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