[OEM, Realtek ALC892, Green Line Out, Rear] No sound at all

[Stephen Pike]

I'm unable to play any sounds. I've tried a few sound methods.

  - The builtin realtek ALC892 on the motherboard (used for filing this bug) via both the rear port and the front headphone port

  - Buying a cheap usb stick with some internet reviews that it works on linux (http://www.amazon.com/gp/product/B001MSS6CS?psc=1&redirect=true&ref_=oh_aui_search_detailpage)

  - A displayport monitor with a sound out.

All three methods work on a Windows install on the same machine.

alsamixer sees all the cards and lets me adjust volumes, but I can't get any sound to actually play.

From the sound configuration interface within Gnome I do get a weird bug. See the screencast; I try to switch to line out and test the speakers but the popup window title reflects another card.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
Uname: Linux 4.2.0-25-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: steve 2234 F.... pulseaudio
 /dev/snd/controlC1: steve 2234 F.... pulseaudio
 /dev/snd/controlC0: steve 2234 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Feb 6 15:40:04 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-09-07 (152 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_AlsaPlaybackTestStderr: A L S A l i b p c m _ h w . c : 1 6 9 3 : ( _ s n d _ p c m _ h w _ o p e n ) I n v a l i d v a l u e f o r c a r d
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: steve 2234 F.... pulseaudio
 /dev/snd/controlC1: steve 2234 F.... pulseaudio
 /dev/snd/controlC0: steve 2234 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Symptom_amixerStderr: a m i x e r : M i x e r a t t a c h h w : I n t e l e r r o r : N o s u c h d e v i c e
Title: [OEM, Realtek ALC892, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to wily on 2015-11-26 (72 days ago)
dmi.bios.date: 06/30/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: 131-GT-E767
dmi.board.vendor: EVGA
dmi.board.version: Tylersburg
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/30/2010:svnOEM:pnOEM:pvrOEM:rvnEVGA:rn131-GT-E767:rvrTylersburg:cvnOEM:ct3:cvrOEM:
dmi.product.name: OEM
dmi.product.version: OEM
dmi.sys.vendor: OEM
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-01-18T15:45:09.729397

[Stephen Pike (o-steve-m)]

I noticed this thread (http://ubuntuforums.org/showthread.php?t=1517726) from 2010. I downloaded a sample .wav file from https://en.wikipedia.org/wiki/WAV and ran this:

 sudo aplay -Dplughw:0,0 -fcd Downloads/sample.wav

It works! I can change the -Dplughw argument and play on both my motherboards rear output and through the USB stick. So there's something being lost in how pulseaudio interacts with this, I think.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.