Document Viewer seems to hang for no apparent reason

Bug #1541648 reported by David Chatterton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Although Document Viewer seems capable of printing single pages from a PDF document, for no apparent reason, it seems to take a long time to attempt to print some pages and has to be forced to quit. Other times, it goes ahead and prints the page without further ado.

I have tried restarting Ubuntu and even removing and re-installing Document Viewer but this does not seem to cure the problem.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: ubuntu-release-upgrader-core 1:15.10.14.2
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Wed Feb 3 23:49:27 2016
InstallationDate: Installed on 2015-07-23 (195 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to wily on 2015-10-22 (104 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
David Chatterton (dmchatterton) wrote :
affects: ubuntu-release-upgrader (Ubuntu) → evince (Ubuntu)
Revision history for this message
David Chatterton (dmchatterton) wrote :

I have attempted to replicate the fault but Document Viewer now seems to be performing normally.

I thought that the hold-up might have been due to attempting to render a colour picture to print at best quality but this seems now to be done instantly.

There have been a few software upgrades (Ubuntu Base) since first reporting the bug and these may have solved the hang-up.

Since I am unable to replicate the initial bug, it might be advisable to close this report.

Revision history for this message
Paul White (paulw2u) wrote :

Further to comment #2, closing as "Invalid" as no longer reproducible by reporter.

Changed in evince (Ubuntu):
status: New → Invalid
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