Ubuntu
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Lenovo IdeaCentre Q190 Won't Boot linux-image-3.13.0-77-generic 3.13.0-77.121

Bug #1541629 reported by Lonnie Lee Best on 2016-02-03

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Linux	Unknown	Unknown	linux-kernel-bugs #111861
	linux (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

I have Ubuntu Server 14.04 64bit installed on a Lenovo IdeaCentre Q190.

The last kernel I could successfully boot was this one:
linux-image-3.13.0-74-generic 3.13.0-74.118

However, with sudo apt-get upgrade, the following kernels have been released (and I've installed them) but they will NOT boot:
1) linux-image-3.13.0-76-generic 3.13.0-76.120
2) linux-image-3.13.0-77-generic 3.13.0-77.121

Unfortunately, in order to generate this bug report, I had to boot from an earlier kernel, so the kernel actually specified in the generated-bug-report is the one that actually works; I couldn't figure out how to generate the bug using one of the bad kernels enumerated above.

As you can see below, numerous kernels have been installed overtime, but the two enumerated above (the latest ones) do NOT boot the Lenovo IdeaCentre Q190.

sudo dpkg --list | grep linux-image

rc linux-image-3.13.0-39-generic 3.13.0-39.66 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-40-generic 3.13.0-40.69 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-43-generic 3.13.0-43.72 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-44-generic 3.13.0-44.73 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-45-generic 3.13.0-45.74 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-46-generic 3.13.0-46.79 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-48-generic 3.13.0-48.80 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-49-generic 3.13.0-49.83 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-51-generic 3.13.0-51.84 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-52-generic 3.13.0-52.86 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-53-generic 3.13.0-53.89 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-54-generic 3.13.0-54.91 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-55-generic 3.13.0-55.94 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-58-generic 3.13.0-58.97 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-61-generic 3.13.0-61.100 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-62-generic 3.13.0-62.102 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-63-generic 3.13.0-63.103 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-65-generic 3.13.0-65.106 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-66-generic 3.13.0-66.108 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-67-generic 3.13.0-67.110 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-3.13.0-68-generic 3.13.0-68.111 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
ii linux-image-3.13.0-71-generic 3.13.0-71.114 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
ii linux-image-3.13.0-74-generic 3.13.0-74.118 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
ii linux-image-3.13.0-76-generic 3.13.0-76.120 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
ii linux-image-3.13.0-77-generic 3.13.0-77.121 amd64 Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-39-generic 3.13.0-39.66 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-40-generic 3.13.0-40.69 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-43-generic 3.13.0-43.72 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-44-generic 3.13.0-44.73 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-45-generic 3.13.0-45.74 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-46-generic 3.13.0-46.79 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-48-generic 3.13.0-48.80 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-49-generic 3.13.0-49.83 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-51-generic 3.13.0-51.84 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-52-generic 3.13.0-52.86 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-53-generic 3.13.0-53.89 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-54-generic 3.13.0-54.91 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-55-generic 3.13.0-55.94 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-58-generic 3.13.0-58.97 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-61-generic 3.13.0-61.100 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-62-generic 3.13.0-62.102 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-63-generic 3.13.0-63.103 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-65-generic 3.13.0-65.106 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-66-generic 3.13.0-66.108 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-67-generic 3.13.0-67.110 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc linux-image-extra-3.13.0-68-generic 3.13.0-68.111 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii linux-image-extra-3.13.0-71-generic 3.13.0-71.114 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii linux-image-extra-3.13.0-74-generic 3.13.0-74.118 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii linux-image-extra-3.13.0-76-generic 3.13.0-76.120 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii linux-image-extra-3.13.0-77-generic 3.13.0-77.121 amd64 Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii linux-image-generic 3.13.0.77.83 amd64 Generic Linux kernel image

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-74-generic 3.13.0-74.118
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-74-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Date: Wed Feb 3 16:22:16 2016
HibernationDevice: RESUME=/dev/mapper/zentyal--vg-swap_1
InstallationDate: Installed on 2014-10-16 (475 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
MachineType: LENOVO 10115
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-74-generic root=/dev/mapper/zentyal--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-74-generic N/A
linux-backports-modules-3.13.0-74-generic N/A
linux-firmware 1.127.20
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: EZKT15AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: Win8 STD MM DPK IPG
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCentreQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion:
dmi.product.name: 10115
dmi.product.version: IdeaCentre Q190
dmi.sys.vendor: LENOVO
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-77-generic.
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info: Error: [Errno 2] No such file or directory
Card0.Amixer.values: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=/dev/mapper/zentyal--vg-swap_1
InstallationDate: Installed on 2014-10-16 (483 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig: Error: [Errno 2] No such file or directory
MachineType: LENOVO 10115
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-77-generic root=/dev/mapper/zentyal--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
RelatedPackageVersions:
linux-restricted-modules-3.13.0-77-generic N/A
linux-backports-modules-3.13.0-77-generic N/A
linux-firmware 1.127.20
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty
Uname: Linux 3.13.0-77-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 11/21/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: EZKT15AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: Win8 STD MM DPK IPG
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvrEZKT15AUS:bd11/21/2012:svnLENOVO:pn10115:pvrIdeaCentreQ190:rvnLENOVO:rnINVALID:rvrWin8STDMMDPKIPG:cvnLENOVO:ct3:cvrChassisVersion:
dmi.product.name: 10115
dmi.product.version: IdeaCentre Q190
dmi.sys.vendor: LENOVO

See original description

Tags:

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-03:

AlsaDevices.txt Edit (545 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (49.9 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (11.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.3.txt Edit (3.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (907 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (28.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (743 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.9 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (115.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (269.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (76.9 KiB, text/plain; charset="utf-8")

Lonnie Lee Best (launchpad-startport) on 2016-02-03

description:	updated
description:	updated

Revision history for this message

Brad Figg (brad-figg) wrote on 2016-02-03: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2016-02-11:

Lonnie Lee Best, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags:	added: latest-bios
tags:	added: regression-update
Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12:

Before trying the latest kernel, I attempted to boot from Ubuntu 16.04's daily build via USB, and it booted kernel 4.4.0-2generic #16-Ubuntu just fine.

After this, I attempted to boot the system again with Ubuntu 14.04's latest kernel:
3.13.0-77-generic #121-Ubuntu SMP Wed Jan 20 10:50:42 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

This is the one I had previous said did not work. However, it now works!?

I cannot explain why 3.13.0-77 had kernel panics messages in my previous boot-failures, but it is booting fine now.

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12:

Well, it looks like I spoke too soon. I rebooted 3.13.0-77-generic again and it failed to boot with:

Kernel panic - not syncing Attempting to kill init! exitcode=0x00000009

I tried to take a picture of it with my laptop's camera, but you can't really read it:
http://neartalk.com/ss/KernelPanic.jpg

I'm going to google some . . .

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12:

This guy has a better screen shot of my issue:
http://askubuntu.com/questions/651974/kernel-panic-not-syncing-attempted-to-kill-init-exitcode-0x00000009

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: AlsaDevices.txt

AlsaDevices.txt Edit (545 bytes, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: BootDmesg.txt

BootDmesg.txt Edit (49.8 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (11.3 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: Card0.Codecs.codec.3.txt

#10

Card0.Codecs.codec.3.txt Edit (3.2 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: CurrentDmesg.txt

#11

CurrentDmesg.txt Edit (907 bytes, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: Lspci.txt

#12

Lspci.txt Edit (28.3 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: Lsusb.txt

#13

Lsusb.txt Edit (743 bytes, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: PciMultimedia.txt

#14

PciMultimedia.txt Edit (1.9 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: ProcCpuinfo.txt

#15

ProcCpuinfo.txt Edit (1.8 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: ProcModules.txt

#17

ProcModules.txt Edit (4.9 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: UdevDb.txt

#18

UdevDb.txt Edit (115.4 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: UdevLog.txt

#19

UdevLog.txt Edit (269.4 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12: WifiSyslog.txt

#20

WifiSyslog.txt Edit (76.1 KiB, text/plain)

apport information

Revision history for this message

Lonnie Lee Best (launchpad-startport) wrote on 2016-02-12:

#21

apport.linux.b1Phog.apport Edit (585.7 KiB, text/plain)

Sometimes it boots, and sometimes I get the Kernel Panic. I'd say it boots once out of every 4 tries with the latest kernel:
3.13.0-77-generic #121-Ubuntu SMP Wed Jan 20 10:50:42 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

I've attached to this post an apport report generated while running 3.13.0-77-generic. See attachment.

Revision history for this message

penalvch (penalvch) wrote on 2016-02-12:

#22

Lonnie Lee Best, would you need a backport to a release prior to 16.04?

If not, please mark the Status as Invalid.

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Lenovo IdeaCentre Q190 Won't Boot linux-image-3.13.0-77-generic 3.13.0-77.121

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