ASUS R556U or X555UF , touchpad work but does not recognize two-finger-tap as middle mouse button

Bug #1540051 reported by dubis
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Hi,

I'm using Kubuntu 15.10. My touchpad ASUS R556U or X555UF works but does not recognize two-finger-tap as scrolling middle mouse button
@X555UF:~$:~$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN1000:00 04F3:0401 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ USB2.0 VGA UVC WebCam id=10 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]

I tried to apply 01elantech_2.6.38.patch but no result
Thanks for your support.

Revision history for this message
dubis (dubois-michel) wrote :
Revision history for this message
mateyisi (mateyisi-f) wrote :

I'm using Kubuntu 15.10. on ASUS R556U laptop My touchpad does not work at all.

:~$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Optical Mouse id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ USB2.0 VGA UVC WebCam id=11 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]

Revision history for this message
dubis (dubois-michel) wrote :

The last kernel update doesn't solve my PB

:~$ uname -a
Linux X555UF 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
:~$ synclient -l
Couldn't find synaptics properties. No synaptics driver loaded?

Revision history for this message
dubis (dubois-michel) wrote :

Hi,

I found someone who fixed the PB installing the 4.3.3 kernel package on Asus ux501vw . So I downloaded fom http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.3-wily/.
Like this :
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.3-wily/linux-headers-4.3.3-040303-generic_4.3.3-040303.201512150130_amd64.deb
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.3-wily/linux-headers-4.3.3-040303_4.3.3-040303.201512150130_all.deb
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.3-wily/linux-image-4.3.3-040303-generic_4.3.3-040303.201512150130_amd64.deb
sudo dpkg -i linux-headers-4.3.3-040303_4.3.3-040303.201512150130_all.deb linux-headers-4.3.3-040303-generic_4.3.3-040303.201512150130_amd64.deb linux-image-4.3.3-040303-generic_4.3.3-040303.201512150130_amd64.deb
sudo reboot

That unpluged the touchpad driver so I steped back to 4.2.0-27-generic kernel packages.

dubis (dubois-michel)
summary: - ASUS R556U, touchpad work but does not recognize two-finger-tap as
- middle mouse button
+ ASUS R556U or X555UF , touchpad work but does not recognize two-
+ finger-tap as middle mouse button
description: updated
affects: xserver-xorg-input-synaptics-lts-utopic (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)
Revision history for this message
dubis (dubois-michel) wrote :

New update kernel and the problem still present:
uname -a
Linux X555UF 4.2.0-30-generic #35-Ubuntu SMP Fri Feb 19 13:52:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Someone could give some help? PLease

Revision history for this message
Bob Rusk (rrusk9) wrote :

I can confirm that this bug manifests on my Asus G552VW as well. With the 4.2.0-30-generic kernel, the ELAN1000:00 trackpad is not recognized as a trackpad and gets treated as a "evdev pointer catchall" by X.

I also tried last week's 4.4 and 4.5 kernels. Both of them resulted in a non-functional trackpad. With those kernels, elan_i2c recognizes the device as i2c-ELAN1000:00. With those kernels, syslog fills with messages like the following every time I touch the touchpad, and the touchpad is otherwise unresponsive.

Feb 26 18:37:04 emocean kernel: [ 100.759800] elan_i2c i2c-ELAN1000:00: invalid report id data (1)

Should this, perhaps, be listed as a kernel bug rather than an xserver bug?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
Revision history for this message
Bob Rusk (rrusk9) wrote :

This bug appears to be similar to this one that was reported to RedHat:

https://bugzilla.redhat.com/show_bug.cgi?id=1281990

Revision history for this message
Bill Brasky (bbrasky) wrote :

FWIW my Elantech touchpad on Asus GL552VW only works on the 4.2 and 4.4.0-11 kernel if I continuously touch the touchpad before the login screen appears.

Happens on Linux Mint 17.3 (KDE) and Kubuntu 16.04.

Revision history for this message
dubis (dubois-michel) wrote :

Linux X555UF 4.2.0-34-generic #39-Ubuntu SMP Thu Mar 10 22:13:01 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

No solution

Revision history for this message
Francesco (francescomanfrediwd) wrote :

Same problem here.

uname -a
Linux macchina15 4.2.0-34-generic #39-Ubuntu SMP Thu Mar 10 22:13:01 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

:~$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN1000:00 04F3:0401 id=11 [slave pointer (2)]
⎜ ↳ SONiX USB Device id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ USB2.0 VGA UVC WebCam id=10 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
    ↳ SONiX USB Device id=14 [slave keyboard (3)]

Revision history for this message
dubis (dubois-michel) wrote :

Problem solved with 16.04 LTS upgraded
Linux X555UF 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS"

Thanks for you support

Revision history for this message
penalvch (penalvch) wrote :

dubis, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1540051/comments/13 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Confirmed → Invalid
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