HP X360 laptop freeze on pm-suspend

Bug #1533026 reported by Dean DeVries
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
systemd
Unknown
Unknown
linux (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

HP laptop freezes when suspend to ram (either via "systemctl suspend") or KDE menu suspend.

The trouble shooting steps in "https://wiki.ubuntu.com/DebuggingKernelSuspend" were followed. Output from dmesg is attached. I'm not sure if the "acpi device:0e" is what is suspect or how to find the module associate with the device.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: ACPI (not installed)
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: KDE
Date: Mon Jan 11 20:08:54 2016
InstallationDate: Installed on 2016-01-09 (2 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
JournalErrors:
 No journal files were found.
 -- No entries --
SourcePackage: acpi
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Dean DeVries (dino-mobile) wrote :
Revision history for this message
Dean DeVries (dino-mobile) wrote :

Attached is output from lsmod. I've added a bash script in /lib/systemd/system-sleep to remove (modprobe -r) select modules prior to suspend and then reload them if the laptop ever gets to running the post suspend. Highlighted modules are ones I've removed to date, with no success - i.e. laptop still freezes. Any recommendations on which modules are the most likely culprit is most welcome.

Revision history for this message
Dean DeVries (dino-mobile) wrote :
affects: acpi (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
affects: xserver-xorg-video-intel (Ubuntu) → linux-lts-wily (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

Dean DeVries, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1533026

affects: linux-lts-wily (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Dean DeVries (dino-mobile) wrote : Re: [Bug 1533026] Re: HP X360 laptop freeze on pm-suspend

On Sunday, March 06, 2016 10:25:48 PM you wrote:
> Dean DeVries, thank you for taking the time to report this bug and helping
> to make Ubuntu better. Please execute the following command only once, as
> it will automatically gather debugging information, in a terminal:
> apport-collect 1533026
>
> ** Package changed: linux-lts-wily (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete

apport-collect won't execute due to inability to locate module PyQt5.QtCore.
I need to do some research to find out how to make apport work.

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