CapNet Assist shows up, unable to connect to the Internet

Bug #1532693 reported by Aju Basil James
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Captive Portal Assistant
Invalid
Undecided
Unassigned

Bug Description

I rebooted my computer and tried to connect to my Ethernet connection. The status bar on the top right hand side says my computer is connected, but I am not able to access any pages. A pop up window soon appears which says it was unable to connect to http://elementary.io. I have attached a screenshot. I have no problems in connecting to the Internet on WiFi. This query was raised on stackexchange and the consensus was that it is the CapNet Assist acting up. How can I solve this problem?

Tags: capnetassist
Revision history for this message
Aju Basil James (basilstjames) wrote :
Revision history for this message
Danielle Foré (danrabbit) wrote :

This doesn't sound like a problem with CapNet. It sounds like it's doing what it's supposed to be doing. If I understand correctly, you are connected to a network but are unable to access the internet. In this case, CapNet has appeared to help you connect to the internet, but it is unable to load a captive portal (I'm guessing that there is none).

This sounds like a problem with your network and not with elementary OS.

Changed in capnet-assist:
status: New → Invalid
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