Mouse lagging and leaving a trail on laptop and external monitors
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
I have a Dell Latitude laptop with Optimus, connected to an external monitor over DVI via a docking station.
Moving the mouse on my external monitor leaves a number of mouse pointer icons which disappear after a short time, but hang around long enough to make a short trail. When the mouse pointer is on the laptop screen, it flickers to such an extent that sometimes it becomes just about invisible.
I have no idea which package this is for, unfortunately.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSign
Uname: Linux 3.13.0-74-generic x86_64
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: [core,bailer,
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Thu Jan 7 15:30:03 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.7, 3.13.0-74-generic, x86_64: installed
virtualbox, 4.3.34, 3.13.0-68-generic, x86_64: installed
virtualbox, 4.3.34, 3.13.0-70-generic, x86_64: installed
virtualbox, 4.3.34, 3.13.0-71-generic, x86_64: installed
virtualbox, 4.3.34, 3.13.0-74-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0494]
NVIDIA Corporation GF119M [NVS 4200M] [10de:1056] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:1494]
InstallationDate: Installed on 2015-06-23 (198 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Latitude E6520
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0J4TFW
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Latitude E6520
dmi.product.
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Thu Jan 7 07:37:15 2016
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.7
Steve Kroon, thank you for reporting this and helping make Ubuntu better.
As per http:// www.dell. com/support/ home/us/ en/19/product- support/ product/ latitude- e6520/drivers/ advanced an update to your computer's buggy and outdated BIOS is available (A19). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.