Unusable after upgrade linux from 3.16 to 4.3

Bug #1531630 reported by Andrew
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Upgrade to linux 4.3.0-5 generic.

Computer boots to low-resolution screen. Keyboard + Mouse does not function. Network connection displayed as disconnected.

Selecting prior kernel 3.16.0-57 generic from the GRUB menu on reboot resumes normal functionality.
---
ApportVersion: 2.19.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andy 2327 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=830c309f-c2d7-407f-8c86-12793be143da
InstallationDate: Installed on 2015-07-08 (182 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-57-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-57-generic N/A
 linux-backports-modules-3.16.0-57-generic N/A
 linux-firmware 1.154
RfKill:

Tags: xenial
Uname: Linux 3.16.0-57-generic x86_64
UpgradeStatus: Upgraded to xenial on 2015-12-22 (15 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/23/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F15
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B75M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF15:bd10/23/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnB75M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Andrew (am-public-o) wrote :
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Andrew (am-public-o) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1531630

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Andrew (am-public-o) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Andrew (am-public-o) wrote : CRDA.txt

apport information

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Andrew (am-public-o) wrote : CurrentDmesg.txt

apport information

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Andrew (am-public-o) wrote : JournalErrors.txt

apport information

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Andrew (am-public-o) wrote : Lspci.txt

apport information

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Andrew (am-public-o) wrote : Lsusb.txt

apport information

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Andrew (am-public-o) wrote : ProcCpuinfo.txt

apport information

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Andrew (am-public-o) wrote : ProcEnviron.txt

apport information

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Andrew (am-public-o) wrote : ProcInterrupts.txt

apport information

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Andrew (am-public-o) wrote : ProcModules.txt

apport information

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Andrew (am-public-o) wrote : PulseList.txt

apport information

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Andrew (am-public-o) wrote : UdevDb.txt

apport information

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Andrew (am-public-o) wrote : UdevLog.txt

apport information

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Andrew (am-public-o) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: utopic
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc8-wily

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key
Revision history for this message
Andrew (am-public-o) wrote :

Tried installing from the link provided. Encountered errors with dpkg:
Errors were encountered while processing:
 linux-headers-4.4.0-040400rc8-generic

2016-01-07 17:29:07 install linux-headers-4.4.0-040400rc8-generic:amd64 <none> 4.4.0-040400rc8.201601051225
2016-01-07 17:29:07 status half-installed linux-headers-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:10 status unpacked linux-headers-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:10 status unpacked linux-headers-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:11 install linux-image-4.4.0-040400rc8-generic:amd64 <none> 4.4.0-040400rc8.201601051225
2016-01-07 17:29:11 status half-installed linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:22 status unpacked linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:22 status unpacked linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:22 configure linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225 4.4.0-040400rc8.201601051225
2016-01-07 17:29:22 status unpacked linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:22 status half-configured linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:29:55 status installed linux-image-4.4.0-040400rc8-generic:amd64 4.4.0-040400rc8.201601051225
2016-01-07 17:33:47 startup packages configure

Revision history for this message
Andrew (am-public-o) wrote :

Still boots without the headers package configured:

~$ uname -a
Linux <hostname> 4.4.0-040400rc8-generic #201601051225 SMP Tue Jan 5 17:27:39 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

tags: added: kernel-fixed-upstream
Revision history for this message
penalvch (penalvch) wrote :

Andrew, the next step is to fully reverse commit bisect from kernel 4.3 to 4.4-rc8 in order to identify the last bad commit, followed immediately by the first good one. Once this commit has been identified, then it may be reviewed as a candidate for backporting into your release. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

After the fix commit (not kernel version) has been identified, then please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: kernel-fixed-upstream-4.4-rc8 latest-bios-f15 needs-reverse-bisect regression-update
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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