Mouse doesn't work

Bug #1531066 reported by Oussama Romdhane
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I plugged in the using the USB port it lights up for a second then goes off completely. I'm using a wireless mouse other than this one and it works just fine, but I want the convenience of switching between a wireless battery dependent mouse and a simple cheap one for home use.
The mouse package says it works fine on Windows (XP, Vista, 7, 8), on Mac OS and on Redhat.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Jan 5 06:26:50 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3802]
   Subsystem: Lenovo Device [17aa:3802]
InstallationDate: Installed on 2016-01-03 (1 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: LENOVO 20287
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic root=UUID=7e42130d-3e29-4ec9-80e2-28385cd55116 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/23/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8DCN26WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: AILZAZBZC
dmi.board.vendor: LENOVO
dmi.board.version: NANANANANO DPK
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z510
dmi.modalias: dmi:bvnLENOVO:bvr8DCN26WW:bd09/23/2013:svnLENOVO:pn20287:pvrLenovoIdeaPadZ510:rvnLENOVO:rnAILZAZBZC:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoIdeaPadZ510:
dmi.product.name: 20287
dmi.product.version: Lenovo IdeaPad Z510
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Jan 5 05:01:00 2016
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
 NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 998
 vendor LGD
xserver.version: 2:1.17.1-0ubuntu3~trusty1

Revision history for this message
Oussama Romdhane (oussama-igasho) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Oussama Romdhane, thank you for reporting this and helping make Ubuntu better.

As per http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Z-Series-laptops/IdeaPad-Z510-Notebook?linkTrack=Homepage:Body_Search%20Products an update to your computer's buggy and outdated BIOS is available (8DCN40WW). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-8dcn40ww
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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