screen resolution error

[Ioansiop]

I cannot change the screen resolution. as a result, the graphic quality is poor and i cannot access the bottom side of a window .I guess that I need drivers for my laptop (esprimo mobile v5535). thank you

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Jan 2 09:06:05 2016
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Silicon Integrated Systems [SiS] 771/671 PCIE VGA Display Adapter [1039:6351] (rev 10) (prog-if 00 [VGA controller])
   Subsystem: Fujitsu Technology Solutions Device [1734:1125]
InstallationDate: Installed on 2016-01-01 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: FUJITSU SIEMENS ESPRIMO Mobile V5535
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic root=UUID=203788d4-515b-4e90-8297-9ae4dcef41df ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/08
dmi.bios.vendor: Phoenix
dmi.bios.version: V1.08
dmi.board.name: Z17M2.0
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: 04
dmi.chassis.type: 1
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: 1.2
dmi.modalias: dmi:bvnPhoenix:bvrV1.08:bd09/30/08:svnFUJITSUSIEMENS:pnESPRIMOMobileV5535:pvrV1.06:rvnFUJITSUSIEMENS:rnZ17M2.0:rvr04:cvnFUJITSUSIEMENS:ct1:cvr1.2:
dmi.product.name: ESPRIMO Mobile V5535
dmi.product.version: V1.06
dmi.sys.vendor: FUJITSU SIEMENS
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Jan 2 08:36:57 2016
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3~trusty1

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[penalvch (penalvch)]

loansiop, thank you for reporting this and helping make Ubuntu better.

As per http://support.ts.fujitsu.com/Download/ShowFiles.asp an update to your computer's buggy and outdated BIOS is available (1.13). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]