Second version of Ubuntu I have encountered this with.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: cups 2.1.0-4ubuntu3
ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
Uname: Linux 4.2.0-22-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Thu Dec 31 12:18:38 2015
EcryptfsInUse: Yes
Lpstat: device for HP-LaserJet-1020: serial:/dev/ttyS0?baud=115200
MachineType: System76, Inc. Wild Dog Pro
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-1020.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-1020.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=cc2bc49b-f220-42e5-9813-74773bab5dab ro quiet splash
SourcePackage: cups
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/19/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H170-D3HP-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: wilp12
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd10/19/2015:svnSystem76,Inc.:pnWildDogPro:pvrwilp12:rvnGigabyteTechnologyCo.,Ltd.:rnH170-D3HP-CF:rvrx.x:cvnSystem76,Inc.:ct3:cvrwilp12:
dmi.product.name: Wild Dog Pro
dmi.product.version: wilp12
dmi.sys.vendor: System76, Inc.
Hello Anthony,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1530388
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and cups better.
G
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Ubuntu Bug Squad volunteer triager
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