Brightness control does not work

[Juan Manuel]

The brightness level of the screen does not change, despite of using the control brightness keys in the keyboard, or the control in "Brightness & Lock" in the "System Settings".

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Dec 24 15:25:11 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3903]
InstallationDate: Installed on 2015-12-24 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: LENOVO IdeaPad U310
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic root=UUID=04718e80-4365-408d-a771-8af3458df9cb ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 65CN89WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo
dmi.board.vendor: LENOVO
dmi.board.version: 31900004WIN8 STD SGL
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo U310
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr65CN89WW:bd09/04/2012:svnLENOVO:pnIdeaPadU310:pvrLenovoU310:rvnLENOVO:rnLenovo:rvr31900004WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoU310:
dmi.product.name: IdeaPad U310
dmi.product.version: Lenovo U310
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Dec 24 15:21:58 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4140
 vendor AUO
xserver.version: 2:1.17.1-0ubuntu3~trusty1

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Juan Manuel, thank you for reporting this and helping make Ubuntu better.

As per http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-U-Series-laptops/IdeaPad-U310?linkTrack=Homepage:Body_Search%20Products an update to your computer's buggy and outdated BIOS is available (65CN99WW). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]