firefox for ubuntu not able to download bank statements

[Curt Wiedeman]

firefox 43.0 not able to download e-statements from bank. Recently downloaded and update for firefox that I thought corrected the problem. Chromium browser does not have a problem in downloading e-statement.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 43.0+build1-0ubuntu0.15.10.1
ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
Uname: Linux 4.2.0-22-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: curt 1650 F.... pulseaudio
 /dev/snd/controlC1: curt 1650 F.... pulseaudio
BuildID: 20151210084639
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Dec 23 12:22:28 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-04-21 (611 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IpRoute:
 default via 192.168.0.1 dev eth0 proto static metric 100
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.180 metric 100
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-56631f57-36df-4be1-9158-f7ca52151222
Plugins:
 DjView-4.10 - /usr/lib/mozilla/plugins/nsdejavu.so (djview-plugin)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/defaults.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=43.0/20151210084639 (In use)
RelatedPackageVersions:
 djview-plugin 4.10.3-1
 rhythmbox-mozilla 3.2.1-1ubuntu3.1
 adobe-flashplugin 1:20151208.1-0ubuntu0.15.10.1
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to wily on 2015-10-26 (57 days ago)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1604
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1604:bd07/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1528941

and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]