Libreoffice Freezes - and sometimes the whole OS too....

Bug #1528550 reported by vittorio zambon
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Xorg had 99% of my CPU

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
Uname: Linux 4.2.0-22-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: MATE
Date: Tue Dec 22 12:52:55 2015
DistUpgraded: 2015-10-27 22:55:05,832 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0489]
InstallationDate: Installed on 2014-12-20 (366 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Packard Bell EasyNote TK81
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=870fcce9-ea93-4547-b7f8-9ee7e6dec79a ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to wily on 2015-10-27 (55 days ago)
dmi.bios.date: 12/30/2010
dmi.bios.vendor: Packard Bell
dmi.bios.version: V2.07
dmi.board.name: SJV52_DN
dmi.board.vendor: Packard Bell
dmi.board.version: V2.07
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: V2.07
dmi.modalias: dmi:bvnPackardBell:bvrV2.07:bd12/30/2010:svnPackardBell:pnEasyNoteTK81:pvrV2.07:rvnPackardBell:rnSJV52_DN:rvrV2.07:cvnPackardBell:ct10:cvrV2.07:
dmi.product.name: EasyNote TK81
dmi.product.version: V2.07
dmi.sys.vendor: Packard Bell
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Mon Dec 21 10:43:44 2015
xserver.configfile: None
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.2-1ubuntu9.1
xserver.video_driver: radeon

Revision history for this message
vittorio zambon (vittorio-zambon) wrote :
Revision history for this message
penalvch (penalvch) wrote :

vittorio zambon, thank you for reporting this and helping make Ubuntu better.

As per http://www.packardbell.co.uk/pb/en/GB/content/download an update to your computer's buggy and outdated BIOS is available (2.14). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-2.14
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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