package libcups2:amd64 1.7.2-0ubuntu1.7 failed to install/upgrade: package libcups2:amd64 is already installed and configured

[Felipe Marta]

I have no sound

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: libcups2:amd64 1.7.2-0ubuntu1.7
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
AptdaemonVersion: 1.1.1-1ubuntu5.2
Architecture: amd64
CupsErrorLog:

Date: Thu Dec 17 09:00:34 2015
DuplicateSignature: package:libcups2:amd64:1.7.2-0ubuntu1.7:package libcups2:amd64 is already installed and configured
ErrorMessage: package libcups2:amd64 is already installed and configured
InstallationDate: Installed on 2015-08-13 (129 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lpstat: device for Deskjet-2540-series-2: hp:/usb/Deskjet_2540_series?serial=CN4413F55D0604
MachineType: Dell Inc. Inspiron 7352
Papersize: a4
PpdFiles: Deskjet-2540-series-2: HP Deskjet 2540 Series, hpcups 3.14.3
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=e5aa6de8-d283-4a58-aea9-a3c2d7d1abfb ro noprompt persistent quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=e5aa6de8-d283-4a58-aea9-a3c2d7d1abfb ro noprompt persistent quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.17.5ubuntu5.5
 apt 1.0.1ubuntu2.10
SourcePackage: cups
Title: package libcups2:amd64 1.7.2-0ubuntu1.7 failed to install/upgrade: package libcups2:amd64 is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/05/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0452C9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/05/2015:svnDellInc.:pnInspiron7352:pvrA03:rvnDellInc.:rn0452C9:rvrA00:cvnDellInc.:ct10:cvrA03:
dmi.product.name: Inspiron 7352
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.