package file-roller 3.10.2.1-0ubuntu4.1 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/cs/file-roller/troubleshooting-password.page': Input/output error

Bug #1527773 reported by brett maxwell
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
file-roller (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I have used gParted to check the drive from another linux on the same drive, I do not think it is a cable issue because it is the main drive and the other operating systems on the drive work fine, This issue started when I upgraded to 16.04alpha and the machine identifies that as 15.04

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: file-roller 3.10.2.1-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.19.0-41.46-lowlatency 3.19.8-ckt10
Uname: Linux 3.19.0-41-lowlatency i686
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: i386
Date: Fri Dec 18 16:05:43 2015
DuplicateSignature: package:file-roller:3.10.2.1-0ubuntu4.1:failed to stat (dereference) existing symlink `/usr/share/help/cs/file-roller/troubleshooting-password.page': Input/output error
ErrorMessage: failed to stat (dereference) existing symlink `/usr/share/help/cs/file-roller/troubleshooting-password.page': Input/output error
InstallationDate: Installed on 2015-01-27 (325 days ago)
InstallationMedia: Qimo 2.0 - i386 (20100522)
RelatedPackageVersions:
 dpkg 1.17.25ubuntu1.1
 apt 1.0.9.7ubuntu4.2
SourcePackage: file-roller
Title: package file-roller 3.10.2.1-0ubuntu4.1 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/cs/file-roller/troubleshooting-password.page': Input/output error
UpgradeStatus: Upgraded to vivid on 2015-11-19 (29 days ago)

Revision history for this message
brett maxwell (b32769-h) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in file-roller (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
brett maxwell (b32769-h) wrote :

I have asked this before regarding this error, I have checked the drive with Gparted, it has clean bill of health. my cable is doubtful, the machine does boot and it is main drive with error. other updates are installing. I am getting this error when it tries to update the archive manager. if I uncheck that I get no errors when updating. My question before was this, is there a way to delete just that one file and let it reinstall? is there an alternate way to install the file? My last operating system was to 16.04 alpha, the machine say 15.04, does this matter? My new question is this: I have been using Qimo for a while that updates to Xubuntu, Would it be possible that ditching Qimo in favor of Xubuntu 16.04 may fix this problem?
To the best of my knowledge All else works. I have used Linux for years And I love it

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