no sound card detected on Dell Latitude e6400 and Ubuntu 15.10

Bug #1527205 reported by Alex Seidanis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

When I installed Ubuntu 15.04 the sound was working OK. Then, it was working at a set sound level but I could not mute or turn it up/down. Then, no sound at all and no sound card detected.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
Uname: Linux 4.2.0-21-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Thu Dec 17 12:36:11 2015
InstallationDate: Installed on 2015-08-04 (134 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to wily on 2015-12-17 (0 days ago)
dmi.bios.date: 05/06/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A24
dmi.board.name: 0U695R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA24:bd05/06/2010:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-10-06T23:14:05.224786

Revision history for this message
Alex Seidanis (alex-seidanis) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :

Δεκ 17 11:58:23 hostname kernel: [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in alsa-driver (Ubuntu):
status: New → Won't Fix
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