after upgrade printer properties not recognized (paper, duplex etc)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
after an upgrade from ubuntu 15.04 to 15.10 the print dialogs (eg in okular, firefox etc) do not display any printer properties and do not allow to change anything. for example, default paper setting for our main printer is now in okular "Letter" while it's clearly an "A4" printer. in okular and firefox one cannot change the duplex options anymore.
in short: while remote printers are still recognized and listed, it seems their settings are not.
while my clients are version 2.1.0, our institute cups server runs version 1.5.3 and i don't see any easy way we can force them to upgrade it.
i tried to force the lower version by stopping both cups services (cups and cups-browsed) and creating an /etc/cups/
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: cups 2.1.0-4ubuntu3
ProcVersionSign
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CupsErrorLog:
CurrentDesktop: XFCE
Date: Tue Dec 15 17:06:19 2015
InstallationDate: Installed on 2014-10-21 (420 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: FUJITSU ESPRIMO P920
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to wily on 2015-12-03 (12 days ago)
dmi.bios.date: 10/23/2014
dmi.bios.vendor: FUJITSU // American Megatrends Inc.
dmi.bios.version: V4.6.5.4 R1.30.0 for D3222-A1x
dmi.board.name: D3222-A1
dmi.board.vendor: FUJITSU
dmi.board.version: S26361-D3222-A1
dmi.chassis.type: 6
dmi.chassis.vendor: FUJITSU
dmi.chassis.
dmi.modalias: dmi:bvnFUJITSU/
dmi.product.name: ESPRIMO P920
dmi.sys.vendor: FUJITSU
Status changed to 'Confirmed' because the bug affects multiple users.