[Asus GL552VW] Touchpad not detected

[Evert]

 USB Optical mouse is detected and functioning, xinput does not detect the touchpad.

cat /proc/bus/input/devices does not detect the touchpad either.

xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt Lenovo USB Optical Mouse id=9 [slave pointer (2)]

evert@evert-laptop:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=17ef Product=6019 Version=0111
N: Name="PixArt Lenovo USB Optical Mouse"
P: Phys=usb-0000:00:14.0-6/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/0003:17EF:6019.0001/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=ff0000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input6
U: Uniq=
H: Handlers=event6
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input7
U: Uniq=
H: Handlers=event7
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0 Include an attachment (Optional)
Attachment: (Optio
B: EV=21
B: SW=140

I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
N: Name="USB2.0 HD UVC WebCam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input9
U: Uniq=
H: Handlers=kbd event9
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-15-generic 3.19.0-15.15 [modified: boot/vmlinuz-3.19.0-15-generic]
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: evert 1749 F.... pulseaudio
CurrentDesktop: GNOME
Date: Fri Dec 11 21:01:01 2015
HibernationDevice: RESUME=UUID=33cc4efa-1999-47ad-b0f6-2c6fa5cc2d24
InstallationDate: Installed on 2015-12-11 (0 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0a2a Intel Corp.
 Bus 001 Device 003: ID 17ef:6019 Lenovo
 Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL552VW
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=ebbce668-5e09-4c15-b5c8-83a1b796ad4a ro recovery nomodeset reboot=efi
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-15-generic N/A
 linux-backports-modules-3.19.0-15-generic N/A
 linux-firmware 1.143
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL552VW.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: GL552VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc5-wily

[Evert (nasedkinevert)]

Fresh install of ubuntu 15.04 with 3.19.0-15-generic on a new laptop, updated to 3.19.0-39-generic. I've been avoiding using the 4.x kernals since it requires adding acpi=off to the boot instructions, but when loaded there is still no touchpad.

[Evert (nasedkinevert)]

Tested on Linux evert-laptop 4.4.0-040400rc5-generic #201512140221 SMP Mon Dec 14 02:23:36 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

[penalvch (penalvch)]

Evert, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing list (TO Dmitry Torokhov CC linux-input)?

Please provide a direct URL to your post to the mailing list when it becomes available so that it may be tracked.

Thank you for your understanding.

[Delete this (kuba-deactivatedaccount)]

I have the same laptop and touchpad is working fine on Xubuntu 16.10 (with default instalation), it was also working on 16.04)

[Delete this (kuba-deactivatedaccount)]

$ xinput list

⎡ Virtual core pointer                     id=2 [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer               id=4 [slave  pointer  (2)]
⎜   ↳ Telink Wireless Receiver                 id=10 [slave  pointer  (2)]
⎜   ↳ Elan Touchpad                            id=12 [slave  pointer  (2)]
⎣ Virtual core keyboard                    id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard              id=5 [slave  keyboard (3)]
    ↳ Power Button                             id=6 [slave  keyboard (3)]
    ↳ Asus Wireless Radio Control              id=7 [slave  keyboard (3)]
    ↳ Sleep Button                             id=8 [slave  keyboard (3)]
    ↳ USB Camera                               id=9 [slave  keyboard (3)]
    ↳ Telink Wireless Receiver                 id=11 [slave  keyboard (3)]
    ↳ Asus WMI hotkeys                         id=13 [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard             id=14 [slave  keyboard (3)]

I also have wireless mouse connected.