USB sound headset not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I bought a headset Genius HS-G500V but it's not recognized when connected using USB. Command lspci does not show it. Of course is not possible to hear thought it.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.2.0-19-generic x86_64
NonfreeKernelMo
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
Date: Fri Dec 11 17:10:09 2015
InstallationDate: Installed on 2015-10-06 (66 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: Upgraded to wily on 2015-11-10 (30 days ago)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: N551JK
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
post output of
lsusb -vvvv
for your usb audio