Unable to type in email body of message using live.com.

Bug #1525358 reported by Oregon TLC
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

New problem using live.com email. I am able to enter data into the subject line. But I am not able to type in a message in the body portion of the email. This problem is not occurring when I use another web browser on the same computer.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 42.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
Uname: Linux 3.13.0-71-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: roy 1915 F.... pulseaudio
 /dev/snd/pcmC0D0p: roy 1915 F...m pulseaudio
BuildID: 20151030084315
Channel: Unavailable
CurrentDesktop: Unity
CurrentDmesg:
 [ 32.004295] init: plymouth-upstart-bridge main process ended, respawning
 [ 52.983502] audit_printk_skb: 129 callbacks suppressed
 [ 52.983508] type=1400 audit(1449857223.598:64): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1888 comm="apparmor_parser"
 [ 52.983518] type=1400 audit(1449857223.598:65): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1888 comm="apparmor_parser"
 [ 52.984257] type=1400 audit(1449857223.602:66): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1888 comm="apparmor_parser"
Date: Fri Dec 11 10:30:47 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-05-31 (194 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IpRoute:
 default via 10.0.0.1 dev wlan0 proto static
 10.0.0.0/24 dev wlan0 proto kernel scope link src 10.0.0.5 metric 9
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-21b58f12-272f-4012-a6d7-73d642150712
PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=42.0/20151030084315 (In use)
RelatedPackageVersions:
 totem-mozilla 3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-21b58f12-272f-4012-a6d7-73d642150712
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/26/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Mimic
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd04/26/2012:svnAcer:pnAO756:pvrV1.02:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.02:
dmi.product.name: AO756
dmi.product.version: V1.02
dmi.sys.vendor: Acer

Revision history for this message
Oregon TLC (r58black-x) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1525358

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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