[Toshiba Satellite S50-B-11J] Crash

Bug #1524947 reported by Hadid
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I am a newbee and do not know how to configure properly my computer. Thanks you in advance.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
Uname: Linux 4.2.0-21-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Dec 10 22:39:48 2015
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:f920]
   Subsystem: Toshiba America Info Systems Device [1179:f922]
InstallationDate: Installed on 2015-01-18 (326 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: TOSHIBA SATELLITE S50-B
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-21-generic.efi.signed root=UUID=636ecf23-6c30-4e44-8b9a-bfbdbe7c9f04 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/14/2014
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.70
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvr1.70:bd08/14/2014:svnTOSHIBA:pnSATELLITES50-B:pvrPSPQ6E-00Q008GR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE S50-B
dmi.product.version: PSPQ6E-00Q008GR
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Thu Dec 10 22:33:17 2015
xserver.configfile: default
xserver.errors: open /dev/dri/card0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1096
 vendor LGD
xserver.version: 2:1.17.2-1ubuntu9.1

Revision history for this message
Hadid (abdan-hadid) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Hadid, thank you for reporting this and helping make Ubuntu better.

As per http://www.toshiba.at/innovation/download_bios.jsp?service=AT an update to your computer's buggy and outdated BIOS is available (2.00). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-2.00
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
summary: - Crash
+ [Toshiba Satellite S50-B-11J] Crash
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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