Stuck at 640x480 screen resolution

[Marcin Wojtarowicz]

Ubuntu 14.04.03 LTS
Xorg version: 1:7.7+1ubuntu8.1

! Live cd worked at native resolution. !
After installing it on hard drive I'm left with maximum 640x480:

xrandr: Failed to get size of gamma for output default
Screen 0: minimum 640 x 480, current 640 x 480, maximum 640 x 480
default connected primary 640x480+0+0 0mm x 0mm
   640x480 73.0*

Installing mesa-utils and xserver-xorg-lts-precise didn't help

=====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
Uname: Linux 3.19.0-39-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Dec 6 15:10:44 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Silicon Integrated Systems [SiS] 771/671 PCIE VGA Display Adapter [1039:6351] (rev 10) (prog-if 00 [VGA controller])
   Subsystem: Fujitsu Technology Solutions Device [1734:1125]
InstallationDate: Installed on 2015-12-06 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU SIEMENS ESPRIMO Mobile V5535
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic root=UUID=2ff25fe2-c953-4546-9c99-c6a2e205c495 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf: Section "Device" Identifier "Card0" Driver "Intel" Option "AccelMethod" "sna" EndSection
dmi.bios.date: 09/30/08
dmi.bios.vendor: Phoenix
dmi.bios.version: V1.08
dmi.board.name: Z17M2.0
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: 04
dmi.chassis.type: 1
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: 1.2
dmi.modalias: dmi:bvnPhoenix:bvrV1.08:bd09/30/08:svnFUJITSUSIEMENS:pnESPRIMOMobileV5535:pvrV1.06:rvnFUJITSUSIEMENS:rnZ17M2.0:rvr04:cvnFUJITSUSIEMENS:ct1:cvr1.2:
dmi.product.name: ESPRIMO Mobile V5535
dmi.product.version: V1.06
dmi.sys.vendor: FUJITSU SIEMENS
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sun Dec 6 15:08:46 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3~trusty1

[penalvch (penalvch)]

Marcin Wojtarowicz, thank you for reporting this and helping make Ubuntu better.

As per http://support.ts.fujitsu.com/Download/ShowFiles.asp an update to your computer's buggy and outdated BIOS is available (1.13). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]