Kazam videos not playable on windows, mac

Bug #1522055 reported by Reuben Firmin
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
kazam (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Videos I record are not playable on windows or mac desktops. I've had four people report them as errors to me in the past couple of days. Example video attached, as well as message from windows media player.

They upload to youtube just fine. And all of these people can play "mp4s", though I don't know precisely what codecs they have and what are missing.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: kazam 1.4.5-2
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: X-Cinnamon
Date: Wed Dec 2 09:22:41 2015
InstallationDate: Installed on 2014-07-11 (508 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: kazam
UpgradeStatus: Upgraded to wily on 2015-11-28 (3 days ago)

Revision history for this message
Reuben Firmin (reubenf) wrote :
Revision history for this message
Reuben Firmin (reubenf) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in kazam (Ubuntu):
status: New → Confirmed
Revision history for this message
Erik (errotu) wrote :

Any news regarding this? The problem still exists. It would be great to have at least one Windows-compatible codec to choose.

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