Xubuntu 15.10 low and poor sound on USB headset

Bug #1520564 reported by smartcatxxx
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Running Xubuntu 15.10 64 bits kernel 4.2.0-18 in Oracle Virtualbox 5.0.8. Using a Microsoft USB headset. Sound is very low and if I crank up the volume to the max is sort of audible but distorted and noisy. I have a 14.04 Xubuntu and a 15.04 Xubuntu instance on the same Virtualbox, using the same headset, and the sound is perfect. I also have an Arch instance with kernel 4.2.5-1 on the same Virtualbox and the sonud on that one is also good. This issue seems particular to Xubuntu 15.10.

I posted this on the forums about 3-4 weeks ago in the hope that someone may have figured a way to fix this. No answer yet.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cat 1274 F.... pulseaudio
CurrentDesktop: XFCE
Date: Fri Nov 27 07:27:39 2015
InstallationDate: Installed on 2015-10-31 (26 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
smartcatxxx (smartcatxxx) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :

It is a bug of virtual 5.0 which change the emulated ac97 codec from stac9200 to ad1980

https://www.virtualbox.org/report/27?sort=modified&asc=0&page=1

Revision history for this message
smartcatxxx (smartcatxxx) wrote :

I am running Xubuntu 14.04 and 15.04, as well as latest Arch on the same VirtualBox 5.0, and sound is good with all. Xubuntu 15.10 is the only one having the problem.

Revision history for this message
Raymond (superquad-vortex2) wrote :

Are you running linux host or windows host?

Your info only show the enumerated sound card inside virtualbox

Revision history for this message
Raymond (superquad-vortex2) wrote :

3168.666583] vboxguest: module verification failed: signature and/or required key missing - tainting kernel
[ 3168.671599] vgdrvHeartbeatInit: Setting up heartbeat to trigger every 2000 milliseconds
[ 3168.672097] input: Unspecified device as /devices/pci0000:00/0000:00:04.0/input/input7
[ 3168.673418] vboxguest: misc device minor 56, IRQ 20, I/O port d020, MMIO at 00000000f0400000 (size 0x400000)
[ 3168.673419] vboxguest: Successfully loaded version 5.0.10_Ubuntu (interface 0x00010004)
 [ 3168.689728] [drm] Initialized drm 1.1.0 20060810
[ 3168.694728] piix4_smbus 0000:00:07.0: SMBus base address uninitialized - upgrade BIOS or use force_addr=0xaddr
[ 3168.846991] [drm] Initialized vboxvideo 1.0.0 20090303 for 0000:00:02.0 on minor 0
[ 3168.903905] AVX version of gcm_enc/dec engaged.
[ 3168.903907] AES CTR mode by8 optimization enabled
[ 3169.198110] intel_rapl: no valid rapl domains found in package 0
[ 3169.332374] snd_intel8x0 0000:00:05.0: disable (unknown or VT-d) VM optimization
[ 3169.556116] Adding 975868k swap on /dev/sda1. Priority:-1 extents:1 across:975868k FS
[ 3169.621817] snd_intel8x0 0000:00:05.0: white list rate for 1028:0177 is 48000

Revision history for this message
smartcatxxx (smartcatxxx) wrote :

Apologies I should have provided that information right upfront. I am running Windows 8.1 64 bits as host (Intel i7 4 cores CPU, 16 GB RAM) and VirtualBox 5.0.10. I run on it a bunch of Linux guests. Microsoft USB headset.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Edison Gustavo Muenz (edisongustavo) wrote :

I can confirm this is happening to me too. However, I'm running a Linux host instead of Virtualbox

Revision history for this message
smartcatxxx (smartcatxxx) wrote :

Same problem using Xubuntu 16.04 64 bits beta 1, on VirtualBox.

Revision history for this message
smartcatxxx (smartcatxxx) wrote :

Same problem using Xubuntu 16.04 LTS on VIrtualBox.

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