package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: hplip-data 3.14.3-0ubuntu3.4
ProcVersionSign
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CupsErrorLog:
Date: Wed Nov 25 02:55:21 2015
DuplicateSignature: package:
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2015-11-23 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 004: ID 0e0f:0008 VMware, Inc.
Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
PackageArchitec
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
Title: package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/02/2015
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: VMware Virtual Platform
dmi.product.
dmi.sys.vendor: VMware, Inc.
tags: | removed: need-duplicate-check |
Hello Anubhav,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1519765
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]