package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1519765 reported by Anubhav Hanjura
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: hplip-data 3.14.3-0ubuntu3.4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CupsErrorLog:

Date: Wed Nov 25 02:55:21 2015
DuplicateSignature: package:hplip-data:3.14.3-0ubuntu3:subprocess new pre-removal script returned error exit status 1
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2015-11-23 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 004: ID 0e0f:0008 VMware, Inc.
 Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
 Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
PackageArchitecture: all
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=94cd1ef0-9387-47a2-aed0-bf9e6a3e6fd2 ro find_preseed=/preseed.cfg auto noprompt priority=critical locale=en_US quiet
SourcePackage: hplip
Title: package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/02/2015
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.

Revision history for this message
Anubhav Hanjura (ahanjura) wrote :
tags: removed: need-duplicate-check
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Anubhav,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1519765
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.