Buttons disappear in camera after taking a picture

[advocatux]

Sometimes when I'm trying to take a picture, after I click the shutter the first time, every button in the screen disappears, rendering the camera unusable. Then I need to reboot the phone to get the camera to a working state again.

My phone is a BQ Aquaris E4.5 with Ubuntu 15.04 (OTA-8)

Camera version 3.0.0.595

What you expected to happen: I expect to take pictures with the camera.

What happened instead: I can't take pictures.

[Pat McGowan (pat-mcgowan)]

How is this reproduced?

[Pat McGowan (pat-mcgowan)]

Can you attach the log at .cache/upstart/application-click-com.ubuntu.camera_camera_<VERSION>.log

Do you use an SD card?
Any other clues as to wen it happens?

[advocatux (advocatux)]

El 23/11/15 a las 22:22, Pat McGowan escribió:
> Can you attach the log at .cache/upstart/application-click-
> com.ubuntu.camera_camera_<VERSION>.log
>
> Do you use an SD card?
> Any other clues as to wen it happens?
>

Hi Pat, it happens from time to time, I don't see a pattern by now.

I don't have in my phone the log for version 3.0.0.595 but I've just
installed the new camera-app (version 3.0.0.604) and playing with it I
have the same problem (log attached).

Yes, I'm using an SD Card.

The only clue I can think of is that I also have problems with Gallery
[*] because I can't delete photos.

Thank you for your work.

--
advocatux

[*] https://bugs.launchpad.net/ubuntu/+source/gallery-app/+bug/1518912

[Florian Boucault (fboucault)]

Can you try removing the SD card? It often happened in the past that a faulty SD card was present preventing the camera app from writing the photo properly and therefore hanging for a very long time.

[advocatux (advocatux)]

El 24/11/15 a las 14:58, Florian Boucault escribió:
> Can you try removing the SD card? It often happened in the past that a
> faulty SD card was present preventing the camera app from writing the
> photo properly and therefore hanging for a very long time.
>

Sure, I'll do some tests later (without the SD card and re-formating it
to see what happens again).

I've fsck'ed the SD card and is interesting that only says there's a
"share clusters" problem in /Picture/com.ubuntu.camera

I wonder if that's so because the camera-app has degenerated that
directory or a faulty SD card is really the culprit.

--
advocatux

[Julia Palandri (julia-palandri)]

@advocatux you still see this issue?could you perform the tests with the sd card?

[advocatux (advocatux)]

Hi Julia, after you asked I've been playing with the camera set to the SD card, taking pictures, and deleting them, and it seems it's working fine now.

The camera-app version is 3.0.0.652.

So I think you can close this bug now.

Thank you for your work.

Regards.