No network, usb keyboard, usb mouse

[Seth Arnold]

I had severe regressions when testing the 3.13.0-69 kernel: my wifi
failed, my external usb keyboard failed, external usb mouse failed.

Because the machine was nearly useless I was only able to collect some
limited information on it. I've included uname -a, lsusb, lspci, lsmod,
and dmesg (from /var/log/dmesg.0).

Thanks

Linux hunt 3.13.0-69-generic #112-Ubuntu SMP Tue Nov 10 16:29:26 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation QM77 Express Chipset LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
02:00.0 System peripheral: Ricoh Co Ltd MMC/SD Host Controller (rev 07)
03:00.0 Network controller: Intel Corporation Centrino Wireless-N 2200 (rev c4)

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 011: ID 1bcf:0005 Sunplus Innovation Technology Inc.
Bus 003 Device 010: ID 05f3:0007 PI Engineering, Inc. Kinesis Advantage PRO MPC/USB Keyboard
Bus 003 Device 009: ID 05f3:0081 PI Engineering, Inc. Kinesis Integrated Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

eth0 Link encap:Ethernet HWaddr 3c:97:0e:3d:78:55
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
          Interrupt:20 Memory:f2500000-f2520000

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:65536 Metric:1
          RX packets:676 errors:0 dropped:0 overruns:0 frame:0
          TX packets:676 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:80788 (80.7 KB) TX bytes:80788 (80.7 KB)

virbr0 Link encap:Ethernet HWaddr ce:6a:ba:2e:80:46
          inet addr:192.168.122.1 Bcast:192.168.122.255 Mask:255.255.255.0
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

(Missing wlan0 card)

Module Size Used by
ipt_MASQUERADE 12880 3
iptable_nat 13011 1
nf_nat_ipv4 13263 1 iptable_nat
nf_nat 21841 3 ipt_MASQUERADE,nf_nat_ipv4,iptable_nat
nf_conntrack_ipv4 15012 2
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
xt_conntrack 12760 1
nf_conntrack 97202 6 ipt_MASQUERADE,nf_nat,nf_nat_ipv4,xt_conntrack,iptable_nat,nf_conntrack_ipv4
ipt_REJECT 12541 2
xt_CHECKSUM 12549 1
iptable_mangle 12695 1
xt_tcpudp 12884 6
bridge 110841 0
stp 12976 1 bridge
llc 14552 2 stp,bridge
ip6table_filter 12815 0
ip6_tables 27025 1 ip6table_filter
iptable_filter 12810 1
ip_tables 27239 3 iptable_filter,iptable_mangle,iptable_nat
ebtable_nat 12807 0
ebtables 30913 1 ebtable_nat
x_tables 34059 11 ip6table_filter,xt_CHECKSUM,ip_tables,xt_tcpudp,ipt_MASQUERADE,xt_conntrack,iptable_filter,ebtables,ipt_REJECT,iptable_mangle,ip6_tables
binfmt_misc 17468 1
nfsd 284385 2
auth_rpcgss 59338 1 nfsd
nfs_acl 12837 1 nfsd
nfs 236726 0
lockd 93977 2 nfs,nfsd
sunrpc 289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache 63988 1 nfs
dm_multipath 22873 0
scsi_dh 14882 1 dm_multipath
kvm_intel 143187 0
kvm 455843 1 kvm_intel
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
ghash_clmulni_intel 13216 0
aesni_intel 55624 0
aes_x86_64 17131 1 aesni_intel
lrw 13286 1 aesni_intel
gf128mul 14951 1 lrw
glue_helper 13990 1 aesni_intel
ablk_helper 13597 1 aesni_intel
cryptd 20359 3 ghash_clmulni_intel,aesni_intel,ablk_helper
joydev 17381 0
serio_raw 13462 0
video 19476 0
parport_pc 32701 0
ppdev 17671 0
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
btrfs 835994 0
xor 21411 1 btrfs
raid6_pq 97812 1 btrfs
libcrc32c 12644 1 btrfs
e1000e 254433 0
psmouse 106692 0
ahci 34091 4
ptp 18933 1 e1000e
libahci 32716 1 ahci
pps_core 19382 1 ptp

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1518509

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Seth Arnold (seth-arnold)]

$ ls -l /boot/initrd.img-3.13.0-6*
-rw-r--r-- 1 root root 20363559 Oct 23 11:48 /boot/initrd.img-3.13.0-66-generic
-rw-r--r-- 1 root root 20361580 Nov 5 07:18 /boot/initrd.img-3.13.0-67-generic
-rw-r--r-- 1 root root 20362929 Nov 17 18:55 /boot/initrd.img-3.13.0-68-generic
-rw-r--r-- 1 root root 6993192 Nov 16 17:45 /boot/initrd.img-3.13.0-69-generic

[Seth Arnold (seth-arnold)]

find -ls output from the unpacked initramfs for the -68 kernel (works fine)

[Seth Arnold (seth-arnold)]

find -ls output from the unpacked initramfs for the -69 kernel (broken)

[Seth Arnold (seth-arnold)]

Ignoring bot command to run apport-collect, the broken kernel didn't have networking and ubuntu-bug didn't seem to do anything useful as a result.

[Luis Henriques (henrix)]

This are usually the symptoms of a missing linux-image-extra. Could you please verify you have this package installed?

[Seth Arnold (seth-arnold)]

Henrix, you're awesome, that was it exactly. Installing the corresponding linux-image-extra package built the proper initrd, and after twenty minutes of uptime everything still seems great.

I'll report on the other bug progress when my machine finishes those tasks.

Thanks