Ubuntu
cups package

Canon LBP7200Cdn installed but won't print

Bug #1518208 reported by eiger3970
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

ubuntu@ubuntu:~$ ping 192.168.1.180
PING 192.168.1.180 (192.168.1.180) 56(84) bytes of data.
64 bytes from 192.168.1.180: icmp_seq=1 ttl=255 time=0.498 ms
64 bytes from 192.168.1.180: icmp_seq=2 ttl=255 time=0.396 ms
64 bytes from 192.168.1.180: icmp_seq=3 ttl=255 time=0.352 ms
64 bytes from 192.168.1.180: icmp_seq=4 ttl=255 time=0.495 ms
^C
--- 192.168.1.180 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3000ms
rtt min/avg/max/mdev = 0.352/0.435/0.498/0.064 ms
ubuntu@ubuntu:~$ nmap 192.168.1.180

Starting Nmap 6.40 ( http://nmap.org ) at 2015-11-20 18:06 AEST
Nmap scan report for 192.168.1.180
Host is up (0.0032s latency).
Not shown: 997 closed ports
PORT STATE SERVICE
80/tcp open http
427/tcp open svrloc
9100/tcp open jetdirect

Nmap done: 1 IP address (1 host up) scanned in 0.24 seconds
ubuntu@ubuntu:~$ /usr/lib/cups/backend/snmp
network socket://192.168.1.180 "Canon LBP7200C" "Canon LBP7200C 1.02" "MFG:Canon;MDL:LBP7200C;CMD:CAPT;VER:3.0;CLS:PRINTER;DES:Canon LBP7200C" ""
ubuntu@ubuntu:~$ sudo /usr/lib/cups/backenddnsd
[sudo] password for ubuntu:
sudo: /usr/lib/cups/backenddnsd: command not found
ubuntu@ubuntu:~$ sudo /usr/lib/cups/backend/dnssd
DEBUG: sent=0, count=0
DEBUG: sent=0, count=0
ubuntu@ubuntu:~$ /usr/lib/cups/backend/snmp 192.168.1.180
network socket://192.168.1.180 "Canon LBP7200C" "Canon LBP7200C 1.02" "MFG:Canon;MDL:LBP7200C;CMD:CAPT;VER:3.0;CLS:PRINTER;DES:Canon LBP7200C" ""
ubuntu@ubuntu:~$ lpinfo -v
network ipp14
direct ccp
network lpd
network socket
network http
network ipps
network ipp
network https
direct hp
network smb
direct hpfax
network socket://192.168.1.180
ubuntu@ubuntu:~$ avahi-browse -a -v -t -r
Server version: avahi 0.6.31; Host name: ubuntu.local
E Ifce Prot Name Type Domain
+ eth0 IPv6 ubuntu [08:00:27:25:b9:12] Workstation local
+ eth0 IPv4 ubuntu [08:00:27:25:b9:12] Workstation local
= eth0 IPv6 ubuntu [08:00:27:25:b9:12] Workstation local
   hostname = [ubuntu.local]
   address = [fe80::a00:27ff:fe25:b912]
   port = [9]
   txt = []
= eth0 IPv4 ubuntu [08:00:27:25:b9:12] Workstation local
   hostname = [ubuntu.local]
   address = [192.168.1.185]
   port = [9]
   txt = []
: Cache exhausted
+ eth0 IPv6 linuxmint [50:e5:49:e3:00:76] Workstation local
+ eth0 IPv4 linuxmint [50:e5:49:e3:00:76] Workstation local
= eth0 IPv6 linuxmint [50:e5:49:e3:00:76] Workstation local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [9]
   txt = []
= eth0 IPv4 linuxmint [50:e5:49:e3:00:76] Workstation local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [9]
   txt = []
+ eth0 IPv4 ipcamera(id:00EA216238CE) Web Site local
= eth0 IPv4 ipcamera(id:00EA216238CE) Web Site local
   hostname = [ipcamera_00EA216238CE.local]
   address = [192.168.1.210]
   port = [88]
   txt = []
+ eth0 IPv6 linuxmint's remote desktop on linuxmint VNC Remote Access local
+ eth0 IPv6 linuxmint's remote desktop on linuxmint Web Site local
+ eth0 IPv6 linuxmint Remote Disk Management local
+ eth0 IPv4 linuxmint's remote desktop on linuxmint VNC Remote Access local
+ eth0 IPv4 linuxmint's remote desktop on linuxmint Web Site local
+ eth0 IPv4 linuxmint Remote Disk Management local
= eth0 IPv6 linuxmint's remote desktop on linuxmint VNC Remote Access local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [5900]
   txt = []
= eth0 IPv6 linuxmint's remote desktop on linuxmint Web Site local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [5800]
   txt = []
= eth0 IPv6 linuxmint Remote Disk Management local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [22]
   txt = []
= eth0 IPv4 linuxmint's remote desktop on linuxmint VNC Remote Access local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [5900]
   txt = []
= eth0 IPv4 linuxmint's remote desktop on linuxmint Web Site local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [5800]
   txt = []
= eth0 IPv4 linuxmint Remote Disk Management local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [22]
   txt = []
+ eth0 IPv6 Mac mini VNC Remote Access local
+ eth0 IPv4 Mac mini VNC Remote Access local
= eth0 IPv6 Mac mini VNC Remote Access local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [5900]
   txt = []
= eth0 IPv4 Mac mini VNC Remote Access local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [5900]
   txt = []
+ eth0 IPv6 Mac mini SSH Remote Terminal local
+ eth0 IPv6 Mac mini SFTP File Transfer local
+ eth0 IPv6 Mac mini Apple Net Assistant local
+ eth0 IPv4 Mac mini SSH Remote Terminal local
+ eth0 IPv4 Mac mini SFTP File Transfer local
+ eth0 IPv4 Mac mini Apple Net Assistant local
= eth0 IPv6 Mac mini SSH Remote Terminal local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv6 Mac mini SFTP File Transfer local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv6 Mac mini Apple Net Assistant local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [3283]
   txt = []
= eth0 IPv4 Mac mini SSH Remote Terminal local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv4 Mac mini SFTP File Transfer local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv4 Mac mini Apple Net Assistant local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [3283]
   txt = []
: All for now
ubuntu@ubuntu:~$ avahi-browse -a -v -c -r
Server version: avahi 0.6.31; Host name: ubuntu.local
E Ifce Prot Name Type Domain
+ eth0 IPv6 Mac mini Apple Net Assistant local
+ eth0 IPv4 Mac mini Apple Net Assistant local
+ eth0 IPv6 Mac mini SFTP File Transfer local
+ eth0 IPv4 Mac mini SFTP File Transfer local
+ eth0 IPv6 Mac mini SSH Remote Terminal local
+ eth0 IPv4 Mac mini SSH Remote Terminal local
+ eth0 IPv6 linuxmint Remote Disk Management local
+ eth0 IPv4 linuxmint Remote Disk Management local
+ eth0 IPv6 linuxmint's remote desktop on linuxmint Web Site local
+ eth0 IPv4 linuxmint's remote desktop on linuxmint Web Site local
+ eth0 IPv4 ipcamera(id:00EA216238CE) Web Site local
+ eth0 IPv6 Mac mini VNC Remote Access local
+ eth0 IPv6 linuxmint's remote desktop on linuxmint VNC Remote Access local
+ eth0 IPv4 Mac mini VNC Remote Access local
+ eth0 IPv4 linuxmint's remote desktop on linuxmint VNC Remote Access local
+ eth0 IPv6 linuxmint [50:e5:49:e3:00:76] Workstation local
+ eth0 IPv6 ubuntu [08:00:27:25:b9:12] Workstation local
+ eth0 IPv4 linuxmint [50:e5:49:e3:00:76] Workstation local
+ eth0 IPv4 ubuntu [08:00:27:25:b9:12] Workstation local
= eth0 IPv6 Mac mini Apple Net Assistant local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [3283]
   txt = []
= eth0 IPv4 Mac mini Apple Net Assistant local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [3283]
   txt = []
= eth0 IPv6 Mac mini SFTP File Transfer local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv4 Mac mini SFTP File Transfer local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv6 Mac mini SSH Remote Terminal local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv4 Mac mini SSH Remote Terminal local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [22]
   txt = []
= eth0 IPv6 linuxmint Remote Disk Management local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [22]
   txt = []
= eth0 IPv4 linuxmint Remote Disk Management local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [22]
   txt = []
= eth0 IPv6 linuxmint's remote desktop on linuxmint Web Site local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [5800]
   txt = []
= eth0 IPv4 linuxmint's remote desktop on linuxmint Web Site local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [5800]
   txt = []
= eth0 IPv4 ipcamera(id:00EA216238CE) Web Site local
   hostname = [ipcamera_00EA216238CE.local]
   address = [192.168.1.210]
   port = [88]
   txt = []
= eth0 IPv6 Mac mini VNC Remote Access local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [5900]
   txt = []
= eth0 IPv6 linuxmint's remote desktop on linuxmint VNC Remote Access local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [5900]
   txt = []
= eth0 IPv4 Mac mini VNC Remote Access local
   hostname = [Mac-mini.local]
   address = [192.168.1.40]
   port = [5900]
   txt = []
= eth0 IPv4 linuxmint's remote desktop on linuxmint VNC Remote Access local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [5900]
   txt = []
= eth0 IPv6 linuxmint [50:e5:49:e3:00:76] Workstation local
   hostname = [linuxmint.local]
   address = [fe80::52e5:49ff:fee3:76]
   port = [9]
   txt = []
= eth0 IPv6 ubuntu [08:00:27:25:b9:12] Workstation local
   hostname = [ubuntu.local]
   address = [fe80::a00:27ff:fe25:b912]
   port = [9]
   txt = []
= eth0 IPv4 linuxmint [50:e5:49:e3:00:76] Workstation local
   hostname = [linuxmint.local]
   address = [192.168.1.110]
   port = [9]
   txt = []
= eth0 IPv4 ubuntu [08:00:27:25:b9:12] Workstation local
   hostname = [ubuntu.local]
   address = [192.168.1.185]
   port = [9]
   txt = []
: Cache exhausted
ubuntu@ubuntu:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 08:00:27:25:b9:12
          inet addr:192.168.1.185 Bcast:192.168.1.255 Mask:255.255.255.0
          inet6 addr: fe80::a00:27ff:fe25:b912/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:8933 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3917 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:7217688 (7.2 MB) TX bytes:548870 (548.8 KB)

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:65536 Metric:1
          RX packets:774 errors:0 dropped:0 overruns:0 frame:0
          TX packets:774 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:81916 (81.9 KB) TX bytes:81916 (81.9 KB)

ubuntu@ubuntu:~$ route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
default pfSense.localdo 0.0.0.0 UG 0 0 0 eth0
192.168.1.0 * 255.255.255.0 U 1 0 0 eth0

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: compiz-core 1:0.9.11.3+14.04.20150313-0ubuntu1
ProcVersionSignature: User Name 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Nov 20 16:18:59 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExecutablePath: /usr/bin/compiz
GraphicsCard: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter [80ee:beef] (prog-if 00 [VGA controller])
InstallationDate: Installed on 2015-11-19 (1 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=3d000767-97cd-4a5c-b64e-e895c7edff8c ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: compiz
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Nov 20 13:03:13 2015
xserver.configfile: default
xserver.errors:
 AIGLX error: vboxvideo does not export required DRI extension
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3~trusty1

Revision history for this message
eiger3970 (eiger3970) wrote :
summary: - Canon LBP720Cdn installed but won't print
+ Canon LBP7200Cdn installed but won't print
Sebastien Bacher (seb128)
affects: compiz (Ubuntu) → cups (Ubuntu)
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

This printer uses a proprietary closed source printer driver, have a
look here: https://help.ubuntu.com/community/CanonCaptDrv190

Changed in cups (Ubuntu):
status: New → Invalid
Revision history for this message
eiger3970 (eiger3970) wrote :

Thank you, yes I am aware of the list of compatible Ubuntu printers and this printer is on the compatible list.
However the error remains?

Any tips on what to do?

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