Additional monitor does not always come online anymore after suspend

Bug #1517222 reported by Vadim Peretokin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I've got an external monitor plugged in via DisplayPort that always used to come online in Ubuntu 15.04 after I resumed the laptop from suspend. In 15.10 however, the monitor will often just stay black and it takes me re-plugging the cable to bring the picture back on it.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Nov 18 07:26:39 2015
DistUpgraded: 2015-10-27 08:48:20,176 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 vboxhost, 5.0.8, 4.2.0-17-generic, x86_64: installed
 vboxhost, 5.0.8, 4.2.0-18-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:198f]
 Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] [1002:6601] (rev ff) (prog-if ff)
InstallationDate: Installed on 2014-06-26 (508 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ZBook 14
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-17-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: xorg
UpgradeStatus: Upgraded to wily on 2015-10-26 (21 days ago)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.11
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.54
dmi.chassis.asset.tag: CNU424B3ZZ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 14
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Mon Nov 16 07:38:53 2015
xserver.configfile: default
xserver.errors:
 RADEON(G0): [XvMC] Failed to initialize extension.
 intel(0): failed to set mode: Invalid argument [22]
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4925
 vendor AUO
xserver.version: 2:1.17.2-1ubuntu9

Revision history for this message
Vadim Peretokin (vperetokin) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Vadim Peretokin, thank you for reporting this and helping make Ubuntu better.

As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428311&swLangOid=8&swEnvOid=4060 an update to your computer's buggy and outdated BIOS is available (1.33). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-1.33
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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