[S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all when i connect my earphones

Bug #1514157 reported by Pardhu
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

My speaker is working good and when i plug in my headphone in audio jack I cannot hear any sound. I have tried everything online but nothing worked.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-31-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pardhu 1942 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Nov 8 01:58:27 2015
InstallationDate: Installed on 2015-10-17 (22 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pardhu 1942 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: S550CB.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: S550CB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS550CB.202:bd03/18/2013:svnASUSTeKCOMPUTERINC.:pnS550CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS550CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: S550CB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-11-08T01:36:34.274653

Revision history for this message
Pardhu (saradhi-koye5) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :

control.12 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

ports:
  analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-speakers"
  analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-headphones"
 active port: <analog-output-speaker>

seem HP was not detected

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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