8086:0416 Xorg crash

[Paul Tansom]

Every time I use LibreOffice and try to resize the window (which starts as full screen) Xorg produces a segfault and returns me to the login screen. This is easy to reproduce and is not document dependent - it happens with a blank document in any of the LibreOffice applications.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Oct 29 12:10:23 2015
DistUpgraded: 2015-10-23 01:30:00,161 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3978]
InstallationDate: Installed on 2014-08-08 (446 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 20238
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=f9669215-9068-4c99-b70f-dd9c19318650 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: Upgraded to wily on 2015-10-23 (6 days ago)
dmi.bios.date: 04/18/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN48WW(V3.07)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900058Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias: dmi:bvnLENOVO:bvr79CN48WW(V3.07):bd04/18/2014:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Thu Oct 29 12:03:07 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 18258
 vendor SDC
xserver.version: 2:1.17.2-1ubuntu9

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[SlavikZ (slavikz)]

It looks like this bug: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1501468

[penalvch (penalvch)]

Paul Tansom, thank you for reporting this and helping make Ubuntu better.

As per http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g510-notebook an update to your computer's buggy and outdated BIOS is available (3.09). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[Paul Tansom (aptanet)]

I spotted that BIOS update yesterday, somewhat annoyed that I missed it as I've been waiting for one since I got the laptop (problems with suspend and resume that seem to be related). I thought I would get update notifications from Lenovo the same as I do from HP, but there you go. I have now tried it and the issue seems to have been fixed. I've tried to get the problem to recur, and I've also tried out the issues listed in the bug this has been linked to (but I couldn't reproduce any of those even before the BIOS update), but so far everything is working as it should, so I think my issue is solved.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]