problem driver intel 4 seriesa chipset integrated graphics controller

Bug #1510926 reported by espantaperros
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

hi

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Oct 28 13:38:24 2015
DistUpgraded: 2015-10-27 09:32:49,838 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.0.4, 3.19.0-31-generic, x86_64: installed
 virtualbox, 5.0.4, 4.2.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e12] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0151]
   Subsystem: Acer Incorporated [ALI] Device [1025:0151]
InstallationDate: Installed on 2015-05-07 (174 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Acer Veriton S670G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=b0cd3f1a-045d-4b5e-87f4-bf104916c033 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to wily on 2015-10-27 (1 days ago)
dmi.bios.date: 11/20/2008
dmi.bios.vendor: Acer
dmi.bios.version: R01-A2L
dmi.board.name: EQ45M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAcer:bvrR01-A2L:bd11/20/2008:svnAcer:pnVeritonS670G:pvr:rvnAcer:rnEQ45M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Veriton S670G
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Wed Oct 28 09:47:04 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Cherry GmbH SmartBoard XX44 KEYBOARD, id 8
 input Logitech USB Optical Mouse MOUSE, id 9
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1935
 vendor MAX
xserver.version: 2:1.17.2-1ubuntu9

Revision history for this message
espantaperros (espantaperros) wrote :
Revision history for this message
espantaperros (espantaperros) wrote :

Ubuntu 15.10 does not display PNG graphics

Revision history for this message
penalvch (penalvch) wrote :

espantaperros, thank you for reporting this and helping make Ubuntu better.

As per http://www.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (R01.A4L). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-r01.a4l
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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