ubuntu-support-status crashed with Exception in get_maintenance_status(): No date tag found

Bug #1509643 reported by Eric Detheridge
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

ubuntu-support-status crashed with this error

Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 133, in <module>
    pkg.name, support_tag)
  File "/usr/bin/ubuntu-support-status", line 49, in get_maintenance_status
    raise Exception("No date tag found")

ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: update-manager-core 1:0.196.14
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.15
Aptdaemon:

Architecture: amd64
CurrentDesktop: Unity
Date: Sat Oct 24 05:39:01 2015
ExecutablePath: /usr/bin/ubuntu-support-status
GsettingsChanges:
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'600'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'window-width' b'800'
 b'com.ubuntu.update-manager' b'launch-time' b'1445101796'
InstallationDate: Installed on 2013-02-13 (983 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python3.4
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/ubuntu-support-status
PythonArgs: ['/usr/bin/ubuntu-support-status']
SourcePackage: update-manager
Title: ubuntu-support-status crashed with Exception in get_maintenance_status(): No date tag found
UpgradeStatus: Upgraded to trusty on 2014-05-12 (530 days ago)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo

Revision history for this message
Eric Detheridge (ericdetheridge) wrote :
tags: removed: need-duplicate-check
Changed in update-manager (Ubuntu):
importance: Undecided → Medium
Mathew Hodson (mhodson)
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
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