printer is not responding
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I am not able to use the printer connected by the server
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSign
Uname: Linux 3.13.0-66-generic x86_64
NonfreeKernelMo
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Thu Oct 22 15:19:53 2015
KernLog:
MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF
Papersize: letter
PpdFiles: Printomat: Ricoh Aficio MP C2800 PXL
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L01 v02.65
dmi.board.
dmi.board.name: 1998
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP EliteDesk 800 G1 SFF
dmi.sys.vendor: Hewlett-Packard
Please describe your problem/printer setup in more detail and provide your https:/ /wiki.ubuntu. com/DebuggingPr intingProblems# CUPS_error_ log