Window Graphics Corrupted for Skype

Bug #1507484 reported by vilbara
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

After update to pre-release ubuntu 15.10, skype window graphics is corrupted. Resizing and moving the window do not help. Till now, skype is the only application having this.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu2
Architecture: amd64
BootLog:
 fsck from util-linux 2.26.2
 /dev/sda5: clean, 654139/11739136 files, 12149761/46937856 blocks
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Oct 19 09:52:18 2015
DistUpgraded: 2015-10-18 22:05:24,442 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.0.4, 3.19.0-30-generic, x86_64: installed
 virtualbox, 5.0.4, 4.2.0-16-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:05ca]
InstallationDate: Installed on 2014-11-03 (349 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Latitude E7240
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=4b8a3a17-f006-45f8-b65f-397b75c1d209 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to wily on 2015-10-18 (0 days ago)
dmi.bios.date: 05/01/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 05PTPV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/01/2014:svnDellInc.:pnLatitudeE7240:pvr01:rvnDellInc.:rn05PTPV:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7240
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Oct 18 22:05:47 2015
xserver.configfile: default
xserver.errors: intel(0): sna_mode_check: invalid state found on pipe 1, disabling CRTC:25
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 8300
 vendor AUO
xserver.version: 2:1.17.2-1ubuntu9

Revision history for this message
vilbara (vilmantas-baranauskas) wrote :
Revision history for this message
vilbara (vilmantas-baranauskas) wrote :
penalvch (penalvch)
tags: added: bios-outdated-a15
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
vilbara (vilmantas-baranauskas) wrote :

Update to A15 BIOS on the Dell Latitude E7240 has solved Skype (and also Spotify) window graphics corruptions.

Thanks!

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
vilbara (vilmantas-baranauskas) wrote :

Unfortunately, I was too fast to report success - corruption still occurs:

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

A15
05/19/2015

Corruption looks like parts of skype window are not redrawn properly. I've attached another example screen-shot.

Revision history for this message
vilbara (vilmantas-baranauskas) wrote :
Changed in xorg (Ubuntu):
status: Invalid → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Alex N. (a-nox) wrote :

Im also affected, only re-login fixes this for me.

penalvch (penalvch)
tags: added: latest-bios-a15
removed: bios-outdated-a15
Revision history for this message
Alex N. (a-nox) wrote :

I had this problem on Ubuntu and Gnome Flashback session manager, switching to Gnome Shell (Gnome Classic) fixes this for me. Can anyone confirm?

Revision history for this message
penalvch (penalvch) wrote :

Alex N., it will help immensely if you filed a new report with Ubuntu via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

no longer affects: skype (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

vilbara, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in xorg (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
Revision history for this message
vilbara (vilmantas-baranauskas) wrote :

I haven't got to test the latest daily build yet (no free USB stick around at the moment), but I've noticed quite strange dependency:
Once window corruption problems occur in skype or spotify, they are solved immediately if I close IntelliJ IDEA (a java-based app).

I cannot say yet if corruption ever occurs in skype/spotify when IntelliJ IDEA is closed.

Revision history for this message
Gabriel R (gabriel-rosser) wrote :

Same problem here for me in Ubuntu 14.04. When I use PyCharm (Java based IDE), Skype and QGIS both appear completely corrupted. Text is garbled and the windows don't redraw properly. Closing PyCharm fixes the problem.

Revision history for this message
Alex N. (a-nox) wrote :

I can confirm the relation to Java based apps. I'm back on Ubuntu (default) session and i still experience this problem when Netbeans 8 (Java based) is opened. After i close Netbeans, Skype windows are not corrupted anymore.

Revision history for this message
Alex N. (a-nox) wrote :

This is not 100% tested, but i just found out, that Skype windows are not corrupted, when i launch my Java app with openjdk-8.
I experienced the problems running Netbeans and openjdk-7.

So i installed the packages "openjdk-8-jdk openjdk-8-jre openjdk-8-jre-headless", changed my Netbeans config to openjdk-8 and got the following Runtime information in Netbeans:

Java: 1.8.0_66-internal; OpenJDK 64-Bit Server VM 25.66-b17
Runtime: OpenJDK Runtime Environment 1.8.0_66-internal-b17

Revision history for this message
vilbara (vilmantas-baranauskas) wrote :

I can confirm that using java 8 (openjdk) on 15.10 fixes rendering problems in skype. However one minor corruption occurs in IntelliJ IDEA itself when running on java 8 (openjdk) (see screen-shot).

After upgrade to 16.04 as of 8 Dec 2015, none of java versions cause any corruption in skype, however now both java versions - 7 and 8 (openjdk) - exhibit the corruption in IntelliJ IDEA as in the attached screen-shot.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
penalvch (penalvch) wrote :

vilbara, regarding the scope of this report, this is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1507484/comments/17 regarding this being fixed with an upgrade. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xorg (Ubuntu):
status: Expired → Invalid
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