Display freezes randomly

Bug #1505216 reported by Amir
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Using the nvidia card with prime-select nvidia, display freezes randomly. Recovery possible by ctrlaltF1 altF7.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.93 Wed Aug 19 16:49:15 PDT 2015
 GCC version: gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04)
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Oct 12 14:17:07 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3901]
 NVIDIA Corporation GF108M [GeForce GT 630M] [10de:0de9] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3901]
InstallationDate: Installed on 2014-12-11 (304 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO Lenovo G580
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=d7e6e24a-be6e-41ac-a885-7ae1d3fc2319 ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/06/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 5ECN33WW(V2.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Product Name
dmi.board.vendor: LENOVO
dmi.board.version: Mainboard version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G580
dmi.modalias: dmi:bvnLENOVO:bvr5ECN33WW(V2.03):bd06/06/2012:svnLENOVO:pnLenovoG580:pvrLenovoG580:rvnLENOVO:rnProductName:rvrMainboardversion:cvnLENOVO:ct10:cvrLenovoG580:
dmi.product.name: Lenovo G580
dmi.product.version: Lenovo G580
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Oct 12 14:16:14 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 826
 vendor LGD
xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Amir (amirzolal) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Amir, thank you for reporting this and helping make Ubuntu better.

As per http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-notebook an update to your computer's buggy and outdated BIOS is available (5ECN96WW). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

summary: - Bug 1277245
+ Display freezes randomly
tags: added: bios-5ecn96ww
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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